CTS clinches IT contract with Start Consult
Start Consult, a company specializing in corporate finance and strategy consultancy has outsourced all its Information Technology (IT) related requirements to CTS.
The specific solution provided by CTS encompasses network administration, user support for existing Microsoft desktop applications, regular anti-virus updates, data back-ups, web site administration and general IT maintenance. CTS is also providing support for developing and maintaining the data bases for the knowledge capital of Start Consult.
CTS's outsourced IT services are aimed at the small and medium-sized enterprises (SME) market by providing round the clock support at a low cost by removing the need for considerable direct costs and overheads associated with setting up and maintaining an IT infrastructure.
General Manager Kazim Awan said "CTS has come a long way from starting life as a call center. We are keenly focused on adding value to our clients by impacting their revenue and/or lowering costs of operations. At CTS we do not provide individual services but business solutions, the future lies in our ability to constantly push the envelope towards becoming a more and more complete service provider".
CTS, a subsidiary of the Cupola Group was established in June 1999 as the only CTI Enabled Outsourced Contact Center in the region. CTS is a 60 seat Contact Center based in Jebel Ali Free Zone, United Arab Emirates (UAE), and offers CRM strategies to Blue-Chip companies on a regional basis customizing industry specific solutions to enhance brand awareness and customer loyalty. — (menareport.com)
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