Fastlink and Jordan Post sign agreement enabling customers to pay their bills at post offices
Fastlink, one of MTC group companies, the leading mobile operator in the Middle East & Africa, and Jordan Post have signed an agreement under which Fastlink customers would be able to pay their bills at post offices, which are located in the various areas of the Kingdom. The move aims at facilitating customers’ payment methods, saving them time and effort and providing them with the highest level of customer care.
Fastlink CEO Mohammad Saqer said at a press conference, held at the Company offices that the agreement provides customers with a fast easy way to pay their bills and offers them a variety of locations to go to. Saqer added that the big effort undertaken by Jordan Post to serve citizens in various areas across the Kingdom inspired Fastlink to sign the cooperation agreement, a move that serves all types of customers. He pointed that the move also reflects Fastlink’s continued efforts to meet the fast paced changes that affect the world of technology and to maintain its leading position in the local and regional markets.
Saqer said that Fastlink, with 1.8 million customers and ten years of service, exerts all possible efforts to introduce to the market the latest technologies and provide the best service to customers by availing e-payment methods that facilitate people’s bill payment. E-payment allows customers to pay their monthly bills or recharge their credit using their mobile phones in a secure and easy manner from anywhere and at any time.
Jordan Post General Manager Amen Kamel Kawar said the agreement also meets the Company’s plans to enhance services rendered to citizens in all areas, pointing out that Jordan Post is an expansive network that serves all sectors of society.
Kawar said that since its establishment, Jordan Post has been advancing its services through the signing of agreements with various corporations and companies in the Kingdom. Jordan Post has also provided advanced training to staff and upgraded its services electronically while working on refurbishing its offices so as to meet world development in technology. He said the Company aims to serve as the communications hub for citizens as well as private and public corporations and to reach all areas across Jordan, adding that Jordan Post offices will be used as one of the tools for e-Government in the future. There are 170 post offices distributed across various areas in Jordan.
Jordan Mobile Telephone Services Company Ltd. “Fastlink”, founded in 1995, was the first operator to introduce mobile phone services into Jordan. In just a few years, the company earned its reputation as the most progressive telecom operator in the region in terms of competitiveness and readiness to adopt new technologies and deploy cutting-edge services. Since its inception, Fastlink has tallied subscriber growth at an exponential rate, with the number of users currently exceeding 1.8 million subscribers. Through more than 1,700 cell sites, Fastlink covers the entire populated area of the Kingdom. In January 2003, Mobile Telecommunications Company K.S.C. (MTC) acquired Fastlink in what was considered the largest single acquisition in the Middle East area, and the largest private sector investment in Jordan.
Mobile Telecommunications Company (MTC) was founded in 1983 and today is one of the largest mobile operators in the Middle East and Africa, with more than 9.5 million customers in Kuwait, Bahrain, Jordan, Iraq, Lebanon and 13 countries in Africa. MTC is listed on the Kuwait Stock Exchange.
In September 2002, MTC entered into a Partner Network Agreement with Vodafone, the world’s leading mobile community, in Kuwait creating MTC Vodafone Kuwait. In 2003 MTC continued its expansion with the acquisition of 96.4% of Fastlink in Jordan.
MTC’s aspiration did not slow down and in 2003 MTC-Vodafone Bahrain was launched with the first 3G/EDGE nationwide network in the world. In 2004 the MTC Atheer service was launched in Southern Iraq, and today covers Baghdad as well.
2004 also witnessed the government of Lebanon handing over the management of one of two mobile networks (Mic2) to the MTC Group, which is known now as mtc touch.
Most recently in March of 2005 MTC acquired Celtel International, a Duch communications network company with major interests in 13 Sub-Saharan African countries, in one of the biggest telecom deals in the Middle East and Africa worth $ 3.36 billion.
MTC Group now operates in 18 countries. With this deal MTC Group has completed its first phase of its 3x3x3 strategy which entails becoming a global operator with more than 15 million customers by 2011. MTC will continue to expand internationally through acquisitions, partnerships and green-field opportunities.