Info2cell.com, Qtel launch "Freedom”
Info2cell.com, the leading wireless application service provider and multimedia service integrator in the Middle East, has tied up with Qtel, the official GSM service operator in Qatar, to launch “Freedom”, a dynamic dedicated mobile portal offering hi-tech mobile services, to Qtel’s customers via SMS enabled mobile phones. The service supports Text alerts and SMS messages in both Arabic and English languages. The Mobile Portal itself is currently in English but will soon be available in Arabic as well.
The extensive portfolio of services available on the mobile portal includes Breaking News, Business Headlines, Horoscope, Jokes, Entertainment and Sports Headlines via SMS, and also services to personalise the mobile phone like Ring-Tones, Picture Messages and Operator Logos.
The new Freedom Mobile Portal, allows Qtel’s mobile customers to subscribe via the web to a suite of advance SMS and Text alert services. The Mobile Portal has been built and designed based on Info2cell.com’s advanced Wireless Platform and will be powered by Qtel in terms of Marketing, subscription and billing. The portal uses advanced technological innovation from Acotel. Acotel is the leading European wireless application service provider and it acquired a 100 per cent stake in Info2cell in 2003.
Speaking on the launch of the new service, Sheikh Fahad Bin Jassim Al-Thani, Acting Executive Director, Wireless Services, Qtel explained: “Qtel is aiming to become a leading service provider in the region. We are driven by the needs of our customers and are focusing on offering innovative value-added services to these customers. Driven by the growing trend to use the mobile phone as a personal information management system, the new portal extends the mobile phone’s usefulness from being just a communication device to also being a news and information provider and a means of entertainment. By offering this service, we will ensure that our customers stay up-to-date with news and events as they occur across the region, as well as being able to personalize their mobiles with the latest Ring-Tones and Picture Messages”.
“Qtel’s selection of Info2cell.com to design, develop and manage the Freedom Portal endorses our reputation as the premier wireless information service provider in the region”, said Bashar Dahabra, Founder and General Manager, Info2cell.com. “Moving Internet content from the web to a mobile phone is not an easy task. Mobile phones have smaller screens and limited memory capacity, restricting the amount of data that can be sent and received. Further, we have to guide users who are limiting the use of mobile phones for the purpose of voice calls only, to the use of multi-media services offered by the mobile portal.”
The new portal is expected to jazz up the mobile phone scene in Qatar, by delivering a wide range of dynamic and innovative services. The service targets the 400,0000-plus Mobile customers in Qatar, especially those in the 18-35 age-group. It will be launched in two phases with the service being available to Qtel’s Post-Paid customers from launch, and with service extended to Qtel’s Hala customers later this year. The mobile portal supports a fully integrated billing system, enabling Qtel to provide detailed billing information on the use of value-added services. The mobile portal has a solid customer care module, enabling Qtel customer care agents to respond to any queries including service provisioning and change of language. In addition, customers can go to any of the eight Qtel showrooms and service centres across Qatar to subscribe to the mobile portal’s services.
Qtel’s customers can log on to the Mobile portal website with their mobile phone numbers and personalized passwords to access an entire range of services, including customisation of their Text Alerts, adding Mobile Calendar Reminders, downloading Ringtones, Picture Messages and Operator Logos. The new website, www.freedom.com.qa is fully customizable and has an efficient site navigation system which means that customers can view the information they need, wherever they are.
“The Freedom Portal allows subscribers to the service to customise their text alerts and calendar reminders the way they need it and when they want it. Alerts can be customised based on keywords or to be delivered within a specific time window,” Dahabra added.