MTC Kuwait to reduce network operating costs through Motorola Managed Optimization Services contract
Motorola, Inc. Tuesday announced a three-year managed optimization services agreement with MTC (Mobile Telecommunications Company) Kuwait, an MTC Group Operation, to improve the performance of operator’s network across its serving area.
The multi-million dollar contract, which covers the ongoing enhancement of the telecom network, will enable MTC Kuwait to continue to deliver high quality service to its ever-growing number of subscribers and satisfy their increasing demands for new value-added services. A portion of the revenue on this contract was recognized by Motorola in the second quarter of 2006.
Motorola’s managed optimization service, which utilizes market-leading tools and actual user data, provides an innovative and proven alternative to traditional optimization methods and helps to improve performance in a single or multi-vendor environment, while ensuring that the network operates at peak performance. Motorola’s experienced, best-in-class professionals and technology enable service providers to maximize their infrastructure investment and allow them to dedicate themselves to their core business objectives.
“If MTC is to continue its phenomenal rate of growth, our focus must be on ensuring that our infrastructure continues to evolve to effectively meet business and customer demand. We trust that Motorola’s standards-compliant infrastructure, knowledgeable resources and clear operational processes will help us meet the objectives of our 3x3x3 strategy that aims to make MTC a global player in three stages: regional, international and global, with each stage completed in three years. Motorola’s managed optimization services offering gives a framework to benchmark our performance and stay current with global telecoms technology while lowering our risk,” said Mr. Barrak Al Sabeeh, general manager of MTC Kuwait.
Relying on Motorola’s managed services is an integral part of MTC’s wider plan to create and roll out new offerings to their customers in the 21 operations across the Middle East and Africa, and devote staff resources to customer service. Under the agreement, Motorola will lend its proven network optimization services expertise as well as its first hand knowledge of networking technologies in the Middle East market to ensure the optimal performance of the MTC Kuwait network on an ongoing basis.
“Increasingly, telecoms operators in the Middle East North Africa region are considering managed services for both the reduction in operating costs, and the continuity and availability of resources that this offering delivers. MTC Kuwait is among the Middle East’s most aggressive operators and clearly saw the financial and strategic advantages that a long-term managed services agreement with Motorola would produce,” said Ali Amer, senior director sales, Motorola Networks & Enterprise, Middle East North Africa and Pakistan (MENAPAK).
The three-year new managed optimization services contract complements Motorola’s twelve-year relationship with MTC, which helped the operator achieve a range of regional landmarks including the first GPRS network and connecting the inaugural UMTS point-to-point video and voice calls across a live air connection. Motorola’s GPRS core network technology services customers in MTC’s operations in Kuwait, Jordan, Lebanon and Iraq.