Vladimir Knezevic, General Manager Al-Futtaim Motors Commercial Vehicles Division
In its continuing efforts to provide increased choice and convenience to its customers, Al-Futtaim Motors, exclusive distributors of HINO in the UAE, announced the introduction of HINO C.A.R.E. programme on the first day of Commercial Vehicle Middle East, taking place at the Dubai International Convention & Exhibition Centre from 6 to 8 March 2012.
The programme consists of a service contract that allows HINO customers to benefit from a host of privileges (priority booking, free 24/7, free inspection of the vehicle etc.) and special price package during a series of scheduled maintenance needed to keep their trucks in the best conditions while driving down operational costs.
“By C.A.R.E we mean Competitive pricing, Assurance of quality, Reliable services and Exclusive privileges reserved for the program members,” said Vladimir Knezevic, General Manager Al-Futtaim Motors’ Commercial Vehicles Division.
“We at Al-Futtaim Motors HINO have made it our goal to continually improve our after sales service to retain and satisfy our current customers. With this programme, our existing and potential customers are guaranteed to get the best after-sales service in the commercial vehicles market. We strongly believe that all our customers will benefit from HINO C.A.R.E. program by having their vehicles ready to go the extra mile, safe and maintained properly.”
“We are extremely delighted to be announcing the launch of this program during Commercial Vehicle Middle East. This event forms a great networking opportunity, allowing Al-Futtaim Motors HINO to interact on a one-to-one basis with our customers, through a dedicated platform that embraces all experts in the commercial vehicle segment,” Knezevic added.
HINO operates across advanced facilities and infrastructure and uses the latest diagnostic equipment, special service tools and HINO genuine parts through a qualified HINO technical team.
To add more convenience, HINO runs two service centers, located at Mussafah Abu Dhabi, and Um Al Ramoul Dubai with working hours from 8:00 am -18:00 pm, Saturday to Thursday.