The thumb verification technology uses bio-metric information that is stored in a centralized, maximum-security database
Al Hilal Bank, a progressive Islamic Bank, has announced that it has recently launched a groundbreaking thumb verification system, becoming the first bank in the UAE to adopt the technology that helps streamline and speed up daily banking transactions. The thumb verification system, which has been implemented following rigorous testing, reduces customer waiting time and significantly improves customer security, reaffirming Al Hilal Bank’s commitment to adopt innovative and customer-friendly banking practices.
The thumb verification technology uses bio-metric information that is stored in a centralized, maximum-security database. The scanned and captured thumb prints of customers will be used to verify customer identity for various teller transactions. With the system in place, customers no longer need to show any ID when processing any transaction, reducing waiting time for manual identity and photocopying. The thumb verification facility is not mandatory and customers may still conduct bank transactions using the conventional procedures.
Mohamed Jamil Berro – Chief Executive Officer, at Al Hilal Bank, said: “The thumb verification technology is inspired by Al Hilal Bank’s vision to constantly redefine the standards of Islamic banking and to introduce state-of-the art technologies that simplify the banking processes for customers. Al Hilal Bank has introduced several firsts in the UAE banking industry and this new service certainly reaffirms our continuing thrust to explore and introduce technologies and best practices that will ultimately benefit our customers.”
Al Hilal Bank has established a reputation as pioneer of numerous groundbreaking banking technologies in the UAE, including a new service that allows customers to choose their own account number as well as the personalized instant visa debit card issuance in branches. The bank also introduced the ‘Mall branch’ concept for retail banking, which features the largest space for a banking branch in the world. Moreover, Al Hilal Bank has been a recipient of prestigious industry awards, including being voted as ‘Best Retail Bank’ in 2010 and receiving a ‘Certificate of Quality Appreciation’ from the SKEA judges in 2011.
Al Hilal Bank is fully owned by the Abu Dhabi Investment Council, the investment body of the Abu Dhabi Government. Currently one of the fastest-growing Islamic banks in the UAE, Al Hilal Bank serves customers through 19 branches and over 100 ATMs spread across the UAE and two branches in Kazakhstan. It manages the Al Hilal GCC Equity Fund .