Robert Kaloustian, vice president, worldwide technical services at CommVault
CommVault today announced the launch of two new service offerings designed to help enterprises accelerate time to value and drive greater business efficiencies from their data management environments.
The new CommVaultOperational Efficiency Assessment and Simpana® Software Personalization services provide customers new ways to optimize IT investments, extend the value of their information assets, automate their key processes and benefit from best practices in modern data management. The offerings complement CommVault’s existing scope of services and are indicative of the company’s commitment to empower customers to accelerate, extend, and optimize the value of their data management strategies.
“We are excited to release these service offerings today. As customers journey to the cloud, streamlining and automating processes are absolutely essential. These new offerings complement and extend CommVault’s cloud management and automation capabilities, giving customers the necessary expertise to reduce operational expenses in today’s most competitive and agile IT environments,” said Robert Kaloustian, vice president, worldwide technical services.
Operational Efficiency Aligned with Business Goals and Best Practices
The Operational Efficiency Assessment service is designed to help IT organizations maintain alignment between their data management capabilities and their business goals. Based on years of best practices, this benchmarking service provides customers a clear understanding of their current data and information management architecture. By establishing a reference point for the customer’s current operational levels and comparing it with industry best practices, seasoned CommVault consultants are able to provide a maturity assessment review, which guides discussions about remediating any critical gaps in operational maturity.
Key components of the new offering include a metrics-based analysis of a customer’s current data management operations and procedures, a baseline gap analysis of the environment’s maturity as compared to industry best practices and specific business requirements, executive level recommendations, and transition planning.
Personalization Offering Builds Automated Workflows and Reports Specific to Business Needs
Based on the increasing demand for flexibility in today’s dynamic data centers, the Simpana Software Personalization offering was launched to help customers with unique reporting and workflow capabilities that are specific to the needs of the business. Additionally, the offering helps ensure interoperability within application environments and automation of complex data management tasks.
Building on the rich API capabilities of the Simpana software platform, CommVault consultants can tailor a wide variety of workflows and reporting outputs to a customer’s unique information delivery needs. Consultants provide concise documentation and education, which allow customers to modify their personalized solution configurations quickly and easily when they need change. The Personalization service increases customer confidence that both business and technical requirements are being met on a consistent basis.
As a result, customers are able to personalize Simpana software reporting and workflow solutions quickly, reliably and cost effectively, while optimizing processes and reducing operational costs associated with repetitive administration tasks. CommVault will also enable customers to automate the orchestration, provisioning and monitoring of data movement in and out of private and public clouds.
“Enterprises increasingly need to automate manual data management processes and deliver customized reporting specific to the requirements of their business,” said Robert Amatruda, research director, data-protection and recovery, IDC. "CommVault's Efficiency Assessment and Simpana Software Personalization services will enable customers to increase productivity, reduce management costs and free up their busy IT staff."
More information on the new services is available on the CommVault Services website or by contacting a CommVault sales representative.