Ali Ibrahim, Deputy Director General for Planning & Development Affairs, DED
The Business Excellence Department at the Dubai Department of Economic Development (DED) together with the Sharjah Islamic Bank Academy (SIBA) of the Sharjah Islamic Bank (SIB), will host a ‘Visions2Reality’ conference on the 2nd of May 2012 at the Grand Hyatt, Dubai.
The conference marks the first joint initiative between DED and Sharjah Islamic Bank Academy after the two organisations recently signed an agreement to launch a series of conferences, seminars and workshops related to major regional and international business issues. The agreement reflects a growing belief that closer co-operation between all stakeholders in economic development is essential to support businesses in the region overcome current and future global economic challenges.
The conference will feature keynote speakers in the financial domain and presentations from frontline financial organisations on the various aspects and best practices of business excellence. Prominent attendees will include leaders from the financial and related industries in the UAE. DED and Sharjah Islamic Bank Academy aim to bring the collective expertise of reputed CEOs and award winning organisations into the event to encourage successful business practices.
The three keynote speakers will be Evelyn Hunter, General Manager of Lafferty Banking Academy, who will share his observations on ‘The Future of Retail Banking’; Ali Wahab, Manager- Investments, Sharjah Islamic Bank, who will talk about ‘2012 and Beyond - Driving the Recovery’, and Binod Shankar, Managing Director of the Genesis Institute who will highlight ‘The Competencies of a Financial Whiz’.
Apart from the keynote speakers there will be five other industry specialists who will be addressing various issues within the financial and business world. Anand Kumar, Head of Business Excellence & Strategy Analysis at Al Rostamani International Exchange, will discuss ‘How to create bullet proof strategies’ while Badia Belghiti, HR Director for Western Union Middle East – Africa, will explain ‘How to become an Employer of Choice.’
Devika Vittal, Head of Customer Service for UAE Exchange, will focus on how to accelerate business processes in her presentation on ‘Faster, Better & More: How to excel in your business process’ and Ambreen Khan, Head of Service Quality, Noor Islamic Bank, will be talking about excellence in service in ‘Delighting your customer: How to raise a fan brigade’. Mahesh Mathilakath, Head of Quality & CSR, Commercial Bank of Dubai, will address the important topic of social and corporate responsibility in ‘Giving it back: how to evolve into a great organisation’.
The conference will also feature a number of business quizzes, an open forum and a business lunch as well as networking opportunities for participants.
Visions2Reality is the first among various initiatives that will see Sharjah Islamic Bank Academy, which is the Training Department of SIB, working closely with the Business Excellence Department to leverage DED’s capabilities in initiating and nurturing businesses through best practices and capacity-building within the business community.
Ali Ibrahim, Deputy Director General for Planning & Development Affairs, DED, remarked that the agreement reflects a new phase of cooperation between the various emirates in the UAE, which involves different departments supporting each other to help the business community and encourage new enterprise.
“DED has a wealth of experience and an extensive database of clients while Sharjah Islamic Bank has a solid reputation in Islamic banking. Co-operation between the two entities will be beneficial for the economic sector and the business community in the region. Creating more such partnerships is essential to counter any adverse impact from global economic trends,” added Ali Ibrahim.
Mr. Mohammed Abdulla, CEO of SIB, said: “We are very excited to collaborate with the Dubai Department of Economic Development as they have a strong track record in pursuing innovations, initiating and promoting successful businesses, and contributing to make Dubai a regional business hub. Together, we will work towards implementing a series of business-related conferences and workshops, sharing and exchanging our experiences, information and databases in order to pursue better business practices and help the business community to excel.”
Sharjah Islamic Bank is an internationally reputed Islamic financial institution and a previous winner of the Dubai Quality Award and Dubai Human Development Award, instituted by DED. The partnership will effectively make SIB part of a knowledge network providing critical information and talent for strategic business sectors in the UAE.