PO Box 35566, Head Office, Khalifa City A,
Abu Dhabi, United Arab Emirates
The Iraqi Government has announced that all airports in Iraqi will be closed between 1.00am on 29 April to 7.00pm on 30 April due to the Iraqi election.
To ensure the safety of its passengers and crew, Etihad Airways has made changes to its published flight schedule.
The following Etihad Airways flights to Baghdad, Basra and Erbil have been cancelled:
29 April: EY555 Abu Dhabi - Baghdad / EY556 Baghdad - Abu Dhabi
30 April: EY555 Abu Dhabi - Baghdad / EY556 Baghdad - Abu Dhabi
30 April: EY553 Abu Dhabi - Basra / EY554 Basra - Abu Dhabi
29 April: EY557 Abu Dhabi - Erbil / EY558 Erbil - Abu Dhabi
30 April: EY557 Abu Dhabi - Erbil / EY558 Erbil - Abu Dhabi
Etihad Airways is offering the following options for passengers who have purchased tickets to travel to/from Baghdad, Basra and Erbil, on or before, 2 May 2014 and who now wish to alter their flight plans.
Passengers may change to another date of travel on/before 18 May 2014 in the original class of booking, or
If the original booking class is not available, passengers will be offered the next available class.
Fees for passengers wishing to change their tickets are waived for this one instance only. Any subsequent changes will be subject to normal re-issue fees.
Cancellations and refunds are permitted free of charge whether ticket is wholly or partially utilised. The refund on partially utilised ticket will be calculated based on the pro-rata mileage flown.
We are monitoring the situation closely and passengers are advised to check the status of their flights on Etihad Airways’ website: www.etihad.com or call the Etihad Airways Contact Centre on: + 971 (0)2 599 0000 (UAE).
We apologise for this inconvenience. We are doing everything possible to minimise the impact of this disruption.