Jamal Lootah, CEO, Imdaad
Imdaad, a leading provider of integrated facilities management (FM) solutions in the GCC, has launched “Isnaad”, a specialized company which will complete Imdaad’s domain expertise and broaden its portfolio of integrated offerings as it brings extensive experience and a capable workforce in skilled manpower recruitment services to the market. The launch ceremony was held in the presence of Imdaad Board Member Mohammed Ahmed Burhaima.
As a dedicated team, Isnaad will support the organization’s non-core functions through the provision of outsourcing and manpower supply solutions. It will also manage Imdaad’s 24/7 HomePro services to enhance the parent company’s professional offering for home owners. In addition, Isnaad will lend its services at competitive rates to other FM companies so as to enable them to fill the gap in their services profile.
Jamal Lootah, CEO, Imdaad said: “Isnaad will be able to consolidate Imdaad’s experience and expertise to a broader market. It will also benefit from Imdaad’s impeccable reputation and leadership in the market and broad-based knowledge of the industry and its requirements. They will add their own unique value to its integrated business. Together, we will help create a formidable, standardized, unified Facilities Management industry in the UAE instead of a fragmented one made up of multi-service companies.”
“Imdaad is a company strongly committed to diversifying its portfolio to cater to evolving customer requirements. However, we do so without diluting our core competencies. Facilities Management is our business and our forte, but we see real value in skilled manpower recruitment in delivering a complete solution to our clients. Isnaad is an ideal fit within this framework,” added Lootah.
Isnaad’s value addition also includes soft FM services such as pest management for residential, industrial, commercial and retail facilities; and cleaning services for small and large projects as well as housekeeping for hotels and hospitals. It provides fit-outs including turnkey interior solutions, renovation and repair, engineering consultancy and supervision, and project management. The new company also maintains a security services team licensed by the UAE federal regulatory body and the department of protective systems (DPS). Its landscaping department has executed indoor and outdoor works for several educational institutions, sports clubs and government buildings, among others.
Imdaad has gained a strong reputation in the region as an adopter and implementer of the latest FM technologies and practices. The company acquires eco-friendly equipment and prioritizes sustainability across all its operations. It also conducts recycling training for its clients, corporate partners and staff, in addition to providing free recycling bins in certain projects where it handles waste management and collection service.
“These are truly exciting times for the facilities management industry. Key growth and an increasing demand for FM-related services have created a vibrant and competitive atmosphere. In response to the continued growth and demand, we have set up Isnaad, with the single aim of reinforcing our domain leadership, completing our diverse portfolio of services. We remain highly confident that this new endeavor will not only consolidate our leadership in the market but also strengthen our customer relationships and loyalty,” concluded Lootah.