LG, the world leader in digital solutions, recently launched its one-of-a-kind "In-Home Maintenance" service in Iraq and the Middle East, as part of its continued efforts to deliver an unparalleled customer experience.
As the name suggests, In-Home Maintenance delivers essential maintenance and repair services for LG's products to customers wherever they are. The service is already being offered in the South, where a highly qualified team delivers maintenance services and replacement parts for various electronics and home appliances at no extra cost. The service, delivered upon customer request through LG's toll-free technical support line, is offered under meticulous quality standards and pays particular attention to green operation.
"The In-Home Maintenance service came about as part of our efforts to redefine the concept of the maintenance center and to deliver a perceptible improvement in the lives of our customers," commented Tae Hun Ryu, Managing Director of LG Electronics Levant. "Innovation in our line of work is not achieved solely by delivering high quality digital solutions but also entails stellar post-sale services that make the lives of our customers easier. This will further reinforce our position in both Iraqi and regional markets."
The In-Home Maintenance service is offered within the warranty periods of LG's products, which vary between one and ten years depending on the type of product in question.
LG is currently working on building a network of 10 In-Home Maintenance delivery vehicles, which will offer maintenance to LG's clients nationwide. The company is planning a special event on July 10th, during which the vehicles are planned to make rounds to announce the official launch of the service.