Shaker Zainal handing over debit card to customers
Mashreq, one of the UAE’s leading financial institutions announced an innovative and convenient banking service in the UAE by enabling customers to open their accounts and walk away with chip enabled debit cards in just 30 minutes. The debit cards are personalized offering full spectrum and global standard chip enabled security as offered by normal debit cards issued currently.
This first of its kind benefit allows customers to experience an advanced banking solution which fulfils their financial requirements in a timely and comprehensive manner.
Nimish Dwivedi, Head of Personal Banking, Mashreq commented, “For today’s customers time is of the essence and Mashreq’s endeavor is to provide superior, never before services that exceed customer expectations. The innovative and instant issuance of a bank account and a linked debit card sets a whole new standard which will impart tremendous benefits to time crunched customers in terms of convenience and relevance.”
Shaker Zainal, Head of Distribution, Mashreq said, “The response for the instant banking service has been overwhelming and we have ensured to invest in training our staff to offer the best banking experience to our customers. We will be expanding it to other branches to accommodate the growing financial needs of our customers and build on the success of this initiative.”
Mashreq’s 30 minutes instant banking is available in two key branches; Muraqabat and Dubai Internet City. Customers visiting the branch are greeted by a team trained specially to facilitate this instant opening of accounts and instant issuance of debit cards linked to their accounts. .
The new service will be extended to 15 additional branches by the end of the year making this benefit even more accessible for Mashreq’s customers.