Nawras is excited to announce the launch of its new website, offering are freshing, interactive, customer friendly online portal in both Arabic and English. The new site introduces Read Speaker so visitors can choose to listen to information if they are unable to read it. The Nawras website is one of very few in the region to offer this level of accessibility and convenience for customers.
Using a larger display area, the scrolling home page showcases the latest great value offers from Nawras, pausing to allow the customer to click the link and be transported to the product page for more information. Another new feature of the redesigned site is the addition of the Social Media sidebar for customers to interact instantly with Nawras on the official Facebook and Twitter pages. Customers can also view videos on the exclusive Nawras YouTube channel and follow the company on LinkedIn, as well as having the ability to email the webpage to a friend.
Nawras makes it as easy to access the website as it is to browse. Entering the Arabic domain name in the browser takes customers directly and conveniently to the Arabic language home page.
The improved browsing functions of the website take a similar zonal approach as the new Nawras flagship store and simplify the customer experience at every click. The redesigned site reflects the vibrant Nawras approach and provides easy access to a diverse range of products and services, offering a complete one stop shop for information, latest news and promotions
Idris Al Balushi, Nawras Online Manager, said, “Our exciting new website reflects our customer centric approach which includes Nawras online customer care. As this is often the first point of contact with our customers, it is important that the experience is positive. Our new website is easy to navigate with clear and simple content to help customers easily find what they need.”
He added, “Working with the International Information Technology Company to design this new website has been a great experience as they share our vision for vibrant and innovative online customer engagement. Together with the developer we have been able to create a new website that mirrors the Nawras approach to clearly and effectively showcase the full range of Nawras products to a wide and diverse audience. We would also like to thank the Information Technology Authority (ITA) for their continuous support and cooperation during the entire design process and for helping us to develop an enjoyable and interactive website for our visitors.”
Commenting on the new Nawras website, Noor Ali Al-Hinai, ITA Application Developer, said, “We commend Nawras for their initiative in providing an electronic tool on the new company website to help people with special needs and requirements such as the visually impaired and the elderly. ITA continues to support innovative services and we are grateful for Nawras’ cooperation in launching an accessible bilingual Read Speaker tool and website which meets international (WCAGAA) standards. Our partnership further reiterates our commitment to providing quality digital services to all segments of Omani society with the promise to deliver digital technologies and connectivity to all. We look forward to further enhancing and expanding similar electronic applications to ease communications across the Sultanate.”
The Nawras website features a network coverage guide which shows the recently turbocharged 3G+ areas and the new 4G network coverage where faster and superfast mobile broadband internet is now being enjoyed. Customers can check the coverage in their area using the interactive map that will be updated as more sites are activated. The tool also guides visitors and customers to the location of their nearest Nawras store and self service machines.
The previous Nawras website won a number of awards including Best Corporate Website 2012 Oman – Investor Relations from KWD Web ranking. Previous recognition includes Website of the Year at the 2011 Oman Web Awards as well as Gold Award for both www.nawras.om and MMS microsite www.bawabaty.om.The company received a Silver award for its youth focused site www.shababiah.om.
Nawras is committed to offering enhanced access to pleasingly different products and services, both in store and online through versatile communications delivering a rewarding customer experience.