Ross Cormack and Idris Al Balushi at Pan Arab Web Awards
Nawras’ new website at nawras.om has won the gold award in the telecommunications category at the tenth edition of the Pan Arab Web Awards where Ross Cormack, CEO was named Telecommunications Man of the Year, for the second time. The awards were presented during a ceremony held at the Burj Al Arab in Dubai after a distinguished panel of judges reviewed and evaluated over 700 websites.
These latest accolades came hot on the heels of four distinctions including Website of the Year given to Nawras at the Oman Web Awards held in Muscat last month.
“Providing a rewarding customer experience is our top priority. Consistency in delivering pleasingly different service across all platforms is paramount and this is what we aimed to achieve with our new and exciting website. Whether you visit our stores, speak to our Customer Contact Centre or browse our website, we want you to enjoy a fun, informative, helpful and enjoyable experience,” Cormack explained during the awards event. “The new look, feel and functionality of our website is a fantastic reflection of the enthusiasm and passion we share for serving customers in the very best way we can.”
He added, “While I am delighted and greatly honoured to receive the Telecommunications Man of the Year award, this accolade is really in recognition of the tremendous teamwork and dedication of the entire Nawras family and accordingly, I would like to share this award with everyone at Nawras.”
The vibrant Nawras website is one of the many ways the company aims to engage customers in a pleasingly different manner. Recognised for ease of navigation and convenience as well as appealing design features, the new website allows customers to more easily view Oman’s customer friendly communications provider’s growing range of products, promotions and great value offers. Features include full social media integration with the official Nawras Facebook and Twitter page to share links and interact with friends as well as directly with Nawras. A notable addition to the new website is the helpful ReadSpeaker tool to provide greater accessibility for customers who prefer listening to the content.
As the company continues to stride ahead with its extensive network turbocharging programme, the website also enables customers to check 3G+ and new 4G network coverage areas in addition to identifying their nearest Nawras store and self-service machine through the interactive online map. By utilising the latest technology to suit the ever growing needs of customers, Nawras continues to make communications easier, and a more versatile and rewarding experience to enhance the daily life of people in Oman.