Xerox Corporation released its sixth Global Citizenship Report. The report illustrates how the company’s continued innovation supports the triple bottom line; good for the customer, good for the company and good for the planet.
For customers, Xerox leverages the power of technology to help them reduce their carbon footprint, through managed print services, cutting paper-use through digital imaging, archiving and indexing. And with Xerox’s solid ink technology, there is less waste with no cartridges to dispose of and far less packaging to add to landfills. For the company, Xerox has reduced its own greenhouse gas emissions by 31 percent from 2002 levels, the result of improved energy efficiency, new technologies and rigorous energy management practices. For the planet, Xerox manages automated toll systems like E-ZPass; to help municipalities around the globe reduce traffic congestion and other associated environmental impacts.
In the report’s letter to stakeholders, Dan Smith, Head of Integrated Marketing for the Middle East and Africa region of Xerox’s Developing Markets Operations, said, “The new Xerox is better positioned and equipped to help enterprises leave the planet better than we found it and build organizations that can sustain themselves far into the future. We execute our services so our customers save money, boost productivity, improve customer care, reduce energy consumption, use less paper and know they are getting best-in-class solutions.”
The 2011 Report on Global Citizenship is organized around four areas that capture the essence of Xerox’s citizenship efforts:
Supporting the customer- After achieving five consecutive years of certification in the J.D. Power and Associates Certified Technology Service & Support (CTSS) program for providing “An Outstanding Customer Service Experience”, Xerox was named to its Hall of Fame.
Improving the Workplace-Ensuring a workplace that is diverse and fair to all, Xerox has developed innovative channels for employee feedback, including the Voice of the Employee Survey, conducted in 37 countries.
Preserving the planet- In addition to reducing greenhouse gas emissions, the company decreased water consumption by more than 40 million liters annually across worldwide sites.
Advancing the community-Over the years, the Xerox Community Involvement Program has funded over 18,000 projects supported by 400,000 employees.
In September, Xerox was recognized for its commitment to sustainable innovation by its inclusion on the Dow Jones Sustainability North America Index (DJSI North America). The listing identifies leaders in sustainability and gives investors a way to follow companies that embrace environmental and social values.