2010 was a year of multi-faceted achievements for Dubai Trade’s online portal
Dubai Trade, the innovative online service provider of Dubai World, hosted a special event to honour its employees, strategic partners and their executives who have played critical roles in the implementation of major projects, to make trade easier, during 2010 – 2011.
Special mementos and certificates of appreciation were presented at a gala ceremony by Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region, and Board Member, Dubai Trade, and Mahmood Al Bastaki, Director, Dubai Trade, to more than 50 executives from DP World, Dubai Customs, Economic Zones World, Dubai Multi Commodities Centre, and ITC, the group shared service providers, in addition to Dubai Trade’s own employees.
The projects included Phase II of Contact Centre, data compilation for the World Bank’s “Doing Business” Report, upgrading of single sign-on infrastructure, the E-Services Excellence Award (ESEA) 2010, the upgrading of the portal, www.dubaitrade.ae, and the Certified Trade & Logistics Professional (CTLP) programme, a Certification Course initiated and developed by Dubai Trade and accredited by the Chartered Institute of Logistics & Transport.
Jamal Majid Bin Thaniah, Group CEO, Dubai World, and Chairman, Dubai Trade, said: “Creating the right cyber environment in which the supply chain community could conduct safe, secure and seamless transactions is Dubai Trade’s mission. We are pleased to note that this is being achieved with remarkable success and with full cooperation from the other stakeholders, in line with the broader e-commerce policies of the Dubai Government. We congratulate all those assembled here on their achievements and hope to see many more milestones in our collective development.”
Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region, and Board Member, Dubai Trade said: “As the leading facilitator of trade flow, DP World, UAE Region commends the integration and synergy that Dubai Trade has brought to importers and exporters in Dubai. Dubai Trade succeeded in achieving a difficult dream by focusing on customer service and within a few years changed the trading culture of Dubai by enabling a transformational shift to e-services to conduct supply chain transactions through its portal.”
Mahmood Al Bastaki, Director, Dubai Trade, said: “Dubai Trade shares with its strategic partners a commitment and belief that together we will achieve the vision that has been set for Dubai by its leadership. This is not a journey that we have taken alone, as is evident from this honourable gathering. We have constantly worked towards making our portal, www.dubaitrade.ae, ever friendlier to our customers. We deeply appreciate the highly productive contributions made by our partners and their teams of professionals towards realising our goals. Congratulations to all of them.”
2010 was a year of multi-faceted achievements for Dubai Trade’s online portal, www.dubaitrade.ae, which registered a record 11.4 million transactions, marking a 25.7% increased compared to 2009. The numbers of e-services Dubai Trade offers its customers also rose by 12% to 758 during the same period.
The record breaking number of transactions was reached as Dubai Trade has consistently updated and expanded its portfolio of integrated innovative services to serve the growing clientele of DP World, Economic Zones World, Dubai Customs and Dubai Multi Commodities Centre (DMCC).