Mahmood Al Bastaki, Director, Dubai Trade
Dubai Trade, the innovative online service provider of Dubai World, has successfully launched a new version of its portal, offering a host of new features, tools and services designed to support its growing family of users.
The new-look website is rich in content and information that ranges from Information about policies, procedures, laws and regulations governing the trade and logistics processes in Dubai and the UAE, Frequently Asked Questions (FAQ) covering all e-Services, A Download Centre providing a comprehensive library of User/Service Manuals covering the whole spectrum of e-Services, Reference information about all government and semi-government entities related to the Trade and Logistics industry, in addition to analysis reports of the Business Environment in the UAE and more.
The portal is designed to provide ease of access to Dubai Trade’s expanding range of e-Services, especially those related to conducting trade through DP World, Economic Zones World, Dubai Customs and Dubai Multi CommoditiesCentre. Customers can now smoothly register to use the e-Services of these entities under the “Service Centre”.
Other major new additions are a Training Calendar which provides customers with a simple Online Booking system to easily enrol in the training sessions and a handy Tool Box that opens up customer options with value-added services such as Cargo Insurance, UAE marine traffic, built-in Search Engine and e-Store that allows you to apply for the Certified Trade & Logistics Professional Program (CTLP) online.
CTLP is the region’s first comprehensive vocational training programme that aims to create professionals who are knowledgeable in trade policies and supply chain processes within the UAE and internationally.
Jamal Majid Bin Thaniah, Group CEO, Dubai World and Chairman of Dubai Trade, said: “Enabling e-commerce is a strategic developmental goal for Dubai Trade, in line with the needs of Dubai’s economic growth. The e-marketplace established by Dubai Trade has already introduced measurable efficiencies in the way trade flows through Dubai. We believe the new portal will bring added transparency, speed and convenience for companies engaged in the import and export business.”
Dubai Trade offers its customers 758 services, 12 per cent more than in 2009, tailored to meet the needs of its 66,775 registered users from the supply chain sector. They include importers, exporters, freight forwarders, clearing agents and hauliers.
Mahmood Al Bastaki, Director, Dubai Trade, said: “It has been our commitment to make trade easier, faster and increasingly cost effective for all our stakeholders. We believe the innovations introduced by us in the new portal will add even greater efficiencies to the supply chain community and take Dubai’s trade performance to newer heights. We invite all our customers to visit the new portal and experience the ease with which trade can be conducted and gain from the time and labour saved.”
During 2010 Dubai Trade experienced a sharp 25.7 per cent rise in the number of e-transactions carried out through its portal, registering 11.4 million transactions, compared to 2009.