Aiham Al-Akhras, Director of Services Middle East, Fujitsu Technology Solutions
Fujitsu is taking its maintenance and support services to a new level with the launch of High Availability Services for enterprises in Saudi Arabia. With the High Availability Service, Fujitsu aims to increase its footprint in the enterprise sector in the Kingdom.
Through these services, Fujitsu will provide hardware maintenance with pre-defined response or recovery time, while a dedicated in-country spares hub ensures fulfillment of high availability service commitments with the delivery of spares around the clock.
“High Availability Services is Fujitsu’s commitment to our enterprise customers in Saudi Arabia, whereby we offer the right level of services to meet our customers’ business needs. Fujitsu has placed a significant investment in Saudi Arabia for services, ranging from dedicated in-country spares to direct Fujitsu service teams. It is a Fujitsu end-to-end experience from the helpdesk agent who answers the phone to the engineer attending on-site,” said Aiham Al-Akhras, Director of Services - Middle East, Fujitsu Technology Solutions.
In addition to the High Availability Service, Fujitsu also provides a range of platform solutions, which combine reliable Fujitsu products with the best in services, know-how and worldwide partnerships. For any service issues, customers can call the local help desk at 800 897 1462.
For more information on services customers can visit http://ts.fujitsu.com/supportservice.