Revamped website offers more guest services and easier navigation
Wataniya Airways, Kuwait’s best airline, relaunched its website to provide guests and visitors with improved services and more information about flight schedules and other Wataniya Airways products. The brand new website, at www.wataniyaairways.com, focuses on giving guests and visitors the same high quality service on the web as Wataniya Airways does in the air.
The new website has revised navigation making it easier to find the most popular information, clearer pricing and scheduling information to make it more user-friendly and more dynamic content on Wataniya Airways’ list of destinations and special offers. Guests can also use the website to manage their travel arrangements online, book and amend bookings, check-in and if they are a member of Wataniya Diwan, the airline’s frequent flyer programme, manage their account and redeem miles online.
Lesley Watson, Head of Marketing at Wataniya Airways commented: “We are very keen to ensure that Wataniya Airways takes full advantage of the latest trends in online technology to benefit our guests and web visitors. The new website is designed to be much easier to navigate and gives our guests greater freedom in booking tickets online or making alterations to online bookings with ease, regardless of the time of day. We have also included a feedback facility, allowing our guests to engage with us and make suggestions about how we can improve. The new www.wataniyaairways.com site is just one of the ways we are continually working to provide excellence in all our services and finding new ways to make enhancements and refinements wherever possible. ”
One of the new noticeable enhancements to the website is the inclusion of a range of Wataniya Airways’ Holidays packages across the network which guests can book at attractive rates. Guests can also purchase Wataniya Airways gift vouchers and redeem them online for Wataniya Airways flights to any destination across the airline’s network.
Visitors can also use the website to talk online with Wataniya Airways Guest Service agents for immediate answers about their reservations or other services as well as stay up to date with the premium carrier’s offers and services by signing up to the e-newsletter.