Aastra receives Unified Communications magazine Product of the Year Award
Aastra, a leading company at the forefront of the enterprise communication market, announced today that Technology Marketing Corporation (TMC®) has named the Aastra CMG Application Suite as a recipient of its 2009 Unified Communications magazine Product of the Year Award.
CMG Application Suite is an advanced contact management system for organisations seeking to improve their customer service as well as the efficiency of their business processes. It enables switchboard operators and office users to control their presence and availability, and to easily access and manage advanced services over their telephone.
Aastra’s CMG Application Suite is a leader in the area of Unified Communications, developing products for Activity and Availability Management, Attendant Consoles, Speech Dialers, Desktop Call Handling and Team Collaboration.
“This Award is a great testament to Aastra’s engineering heritage, substantial investment in research and development, and reputation for bringing highly-focused products and solutions to market,” said Peter Hofman, President of Aastra Telecom Middle East. “Over 2,000 organisations and telecom operators around the world use our CMG Application Suite to drive greater efficiencies and improve customer experience.”
“It is an honor to grant Aastra a 2009 Product of the Year Award for their CMG Application Suite. Aastra has proven its dedication to quality and excellence while supporting the needs in the marketplace,” stated Rich Tehrani, CEO, TMC. “We look forward to seeing continued advancement in technology solutions from Aastra in the future.”
A complete list of Product of the Year Award winners will be published in the April/May 2010 issue of Unified Communications magazine, www.uc-mag.com.
The Aastra CMG Application Suite is part of the Aastra MX-ONE 4.1 IP Telephony portfolio for medium to large enterprises, which is planned to be released in the Middle East and North Africa in May 2010.
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