Al Tayer Motors technicians receive Ford Motor Company certification
Ford Middle East recently recognised technicians from Al Tayer Motors, the Ford, Lincoln and Mercury importer in the United Arab Emirates, for successfully finishing their Senior Specialist Technician course as part of Ford Motor Company’s Master Technician training programme.
“We commend the dedication of Al Tayer Motors’ After Sales department and its team of technicians in acquiring this important certification in order to deliver first-class quality work while servicing our Ford, Lincoln and Mercury customers," said Chris Noel Ford Middle East's Regional Customer Services director. "Thorough knowledge is key in order to get it right the first time, one of the top priorities that we work towards. Our customers can rest assured that their vehicles are in expert hands.”
Boulos Massoud, general manager, After Sales at Al Tayer Motors said: “As usual, our technicians embraced the various challenges that come with this certification, in order to enhance their expertise levels and increase their knowledge. This achievement simply reflects the hard work of our team and the commitment of Al Tayer Motors to deliver the highest levels of customer satisfaction.”
Technicians at Al Tayer Motors and its subsidiary Premier Motors (the Ford, Lincoln and Mercury dealer in Abu Dhabi and Al Ain) undergo rigorous training as part of the Ford certification process.
To date, more than 200 technicians have completed Foundation level while more than 130 achieved Specialist Technician level. Six technicians who have recently completed the Senior Specialist level training are now aiming for Master’s certification.
In the Middle East region, Al Tayer Motors currently has the highest number of Ford certified technicians.
Ford Motor Company’s Master Technician certification process consists of 77 web courses and 24 classroom sessions.