DHL Qatar holds successful Customer Service Week
DHL Qatar, the leading express and logistics solution provider, recently held their annual Customer Service Week at their Head Office in Qatar.
DHL Qatar invited all departments to the action-packed week to partake in a host of activities. Following on from their successful Customer Service Week held annually since 2003, activities such as ‘Find what your customers want’, ‘Perfect Cs Agent’ and ‘Day of Appreciations’ were held for both internal and external customers.
Mark Jordan, Country Manager for DHL Qatar, said: “We have a history of 25 years in Qatar and we are proud to highlight our commitment to customer service with our annual dedicated Customer Service Week.”
DHL opened its first office in Qatar in 1979 with a total staff of five people who took care of the express parcel service. Currently DHL employs 97 employees and operates a fleet of more than 25 trucks.
“Our continued growth and expansion in Qatar reflects our commitment to continue our efforts as the leading express and logistics operator in the country. Events such as these provide an opportunity to demonstrate our appreciation for our loyal customers,” added Jordan.
With annual revenues of over € 24 billion in 2004, DHL is the global market leader of the international express and logistics industry, specialising in providing innovative and customised solutions from a single source.
DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations.
DHL is 100% owned by Deutsche Post World Net
About Deutsche Post World Net
Deutsche Post World Net is the world’s leading logistics group.
Its integrated Deutsche Post, DHL and Postbank companies offer tailored, customer-focused solutions for the management and transport of goods, information and payments through a global network combined with local expertise. Deutsche Post World Net is also the leading provider of Dialog Marketing services, with a unique portfolio of efficient outsourcing and system solutions for the mail business. Some 380,000 employees in more than 220 countries and territories worldwide generated revenue of €43 bn ($58 billion) in 2004.
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