DNRD to hold public seminar on online services as part of the 11th GCC eGovernment Forum
Dubai Naturalisation and Residency Department (DNRD) will provide an update on its various online services at a public seminar as part of the 11th GCC eGovernment Forum, today (Sunday, May 22nd, 2005) at Al Multaqa Ballroom of Dubai World Trade Centre, at 4 p.m. The event is open to all members of the public.
The public seminar will be addressed by Brigadier Saeed Matar bin Beleila, Director, Dubai Naturalisation and Residency Department. Apart from throwing light on services such as online visas and residency permits, the event will present case studies of DNRD’s key initiatives such as e-forms, ePay and eGate.
“As a frontrunner among government departments in delivering customer-centric services, DNRD has been offering online services since 1999. We have come a long way since then, and most of our services are available electronically today. We would like the public to know about our eServices and understand them, so that they could save time and energy by getting their transactions done online,” said Brig. Bin Beleila. “This seminar will summarise all our electronic offerings and guide the public on how to use our eServices.”
One of the case studies will focus on DNRD’s hi-tech innovation through a dedicated site http://www.eform.ae that facilitates fast-track online visa renewal with fully secure online payment options. The whole process can be completed in five to ten minutes at any time of day or night. Payment can be made using the e-Dirham, credit card or direct debit to the applicant’s bank account.
Brigadier Bin Beleila will also focus on eGate, the smart card-operated system that permits electronic access to Dubai International Airport for pre-registered travellers, without the need for physical stamping of the passport. The ePay system which allows online users to make payment using credit cards or eDirham will also be highlighted.
“DNRD is racing ahead to meet the goals set by HH General Sheikh Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and UAE Defence Minister, to migrate most of our services from counters to electronic platforms,” conluded Brigadier Bin Beleila. “The challenge now is to educate and enlighten the public on the advantages of using online services, including security, comfort and speed. This seminar is aimed at bridging this gap.”