Panasonic launches ‘Care Plus’ International Warranty
Panasonic, the leading global manufacturer of consumer electronics, has announced the introduction of its Care Plus International Warranty for Middle East consumers. The warranty spans many countries and is applicable on a wide range of Panasonic products bought in the Middle East region.
This move is a reinstatement of Panasonic’s world-wide commitment to customer care through excellent quality products and services. Seiji Koyanagi, Managing Director, Panasonic Marketing Middle East FZE, said, “Panasonic prides itself in setting high standards for our products by strictly controlling quality and procedures at each of our manufacturing facilities. Care Plus International Warranty is an assurance of our company’s commitment to give the very best to our valued customers.”
“Besides, our Call Center has been in operation for more than a year now, and has been successfully making one-to-one relations with customers to ensure continuing goodwill and trust,” added Anthony Peter, GM, Customer Care Solutions Department.
The Care Plus International Warranty scheme covers 19 countries, including India, Pakistan, Philippines, Egypt, Iran and GCC countries. Apart from domestic consumers, the large expat population will be hugely benefited from this exclusive Care Plus scheme. The warranty will be issued on purchases made in 8 countries which include GCC region, as well as Lebanon and Syria. Niche products like the new Viera range of Plasma and LCD TV, Lumix - Digital camera, as well as host of other products will be provided coverage.
‘The Care Plus International warranty is another Customer-centric initiative that Panasonic has always been synonymous for,’ Koyanagi concluded.
Details of the Care Plus scheme can be obtained from Panasonic Call Center – UAE Toll Free line 800- 7262 (PANA) which is professionally equipped and managed to handle any types of queries on Panasonic products and/or services.
Matsushita Electric Industrial Co., Ltd., (MEI) best known for its Panasonic brand, is a worldwide leader in the development and manufacture of electronics products for a wide range of consumer, business, and industrial needs. Based in Osaka, Japan, the company posted consolidated sales of US$81.44 billion for the fiscal year ended March 31, 2005. For more information, visit the Matsushita web site at http://www.panasonic.co.jp/global/top.html. Panasonic Gulf FZE (PGF) is MEI’s first subsidiary company in the Middle East, followed by Panasonic Marketing Middle East FZE (PMM), which is the regional marketing headquarters of MEI for operations in the Middle East and African countries.