QAC furthers commitment to customer service
Qatar Automobiles Company (QAC), the exclusive dealer of Mitsubishi Motors and FUSO in Qatar, announced a new customer-oriented strategy concentrating its after-sales services into its most popular, existing locations across Doha in Industrail Area, Abu Hamour and Al-Wakrah. Those enhanced service centres will operate alongside QAC's two main sales points on Salwa Road and Ras Laffan.
This step is strongly in line with QAC's commitment to better serve its customers providing them with a more focused approach to sales and after-sales services. QAC's top experts are now based in these workshops offering a plethora of professional, cost-effective vehicle check-up packages.
Yann Lassade, General Manager of QAC said: "QAC's name has been solidly linked to the best in customer-service in the marketplace. We pride ourselves not only on the range of products and services but also on the level of experience and expertise of our team. Bringing our after-sales personnel together aims at offering our local customers a structured and personalized experience and this is all falling under QAC's 2010 strategy: we're all about customer satisfaction."
QAC is gearing up towards the upcoming inauguration of its new state of the art showroom on Salwa Road. The showroom will be an integral part of Al Wa'ab City's retail and commercial accommodations. Promoting a unique automotive shopping experience, the showroom will house a comfortable and trendy waiting area. It will also feature onsite bank approvals and transactions bank desks. QAC will offer accessories, as well as body & engine kits that can be purchased by customers to carry out related modifications on their Mitsubishi vehicles.
The company is also in the process of inaugurating its latest state-of-the-art After-Sales service facility on Street 41 of the Industrial Area which can service up to 100 cars per day.
Further building on QAC's reputation as an award-winning automobile dealer. The new Mitsubishi service centre will employ modern equipment and manned by experienced professionals and is poised to be the first-stop destination for all Mitsubishi owners for their service support needs. The centre will guarantee them the use of original products as well as the service skills of professionals who are trained in-depth on Mitsubishi vehicles.
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