UAE-Citibank, a member of Citigroup, ranked first in number of credit cards in use as well as No. 1 issuing bank in the UAE market for retail spending across all categories of credit cards, according to Visa International’s quarterly member bank statistics issued for the period ending 30 June 2005. Citibank has maintained this position consistently during the last 4 quarters according to the same statistics.
“These figures, released by Visa, reinforce our consistently leading position in the UAE market,” said Rajeev Kakar, Regional Head for Citibank's Consumer Bank in Turkey, Middle East & Africa, who is based in the UAE. “Our focus remains “excellence in service & delivery” through sustained investment in state-of-the-art infrastructure, technology and systems, and the creation of strategic alliances to ensure value-added services to our customers at all times.”
Most recently, readers of UAE Digest Magazine, nominated the Emirates Citibank co-branded card “Best All-round Card”, while In 2004 the card won Credit Card of the Year Award from the GCC Banking Awards 2004 program run by Banker Middle East Magazine.
Citibank’s consumer offer provides tailor-made banking solutions to a diverse clientele. During the past 24 months, the bank introduced the pioneering 8-8 branch hours, personal loan and auto loan products, Investment as well as Insurance services, and Wealth Management plans. The bank is currently a major player in the UAE’s credit card market and a leading provider of consumer credit services. The personal banking offer is backed by the sophisticated CitiPhone Banking service, a virtual branch meeting all banking needs over the telephone.