Comtrust, the e-solutions business unit of Etisalat, unveiled an improved website, designed to unravel the complexities of e-business for the business community. The new online presence will act as a reference source for all e-commerce inquiries, and is intended to provide as much information as possible to decision makers from various industries on the common subject of interest namely e-business.
The site navigation has been extensively enhanced, not only to improve user-friendliness, but also to develop a more efficient customer and support inquiry process. Due to the new electronic procedures in place, customers or potential customers, posting inquiries to the website, will have their questions or suggestions forwarded directly to the relevant business leader or product manager.
In the past six months, the previously established Comtrust website has seen visitor numbers steadily increase. For the first six months of 2002, unique visitors to the site amounted to 25 percent of the total number of visits. The most visited section of the website is the e-hosting services section which clearly shows that businesses in the region are seriously looking into moving their web based corporate information resources closer to them. This is followed by online payments which shows a steady increase in market awareness and the need to ensure an online presence.
Comtrust was launched in 2000 to fill the gap in the market for a secure e-business solutions provider. Recognizing the potential and global implications of e-commerce, Comtrust has invested in infrastructure and a skilled technological and managerial workforce. Comtrust offers e-commerce infrastructure services and e-commerce applications services to the areas of Business-to-Business, Business-to-Consumer and Government enterprises. The suite of e-commerce infrastructure services include secure online payments, digital certificates based security solutions, dedicated e-hosting services and e-retailing solutions. — (menareport.com)
© 2002 Mena Report (www.menareport.com )