OGERO, the sole provider of fixed line telephony service in Lebanon, has launched a revamped interactive web portal (www.ogero.gov.lb ), enhancing its presence on the Internet. The dynamic multi-lingual portal has several value added and user-friendly features that offer easy navigation, reflecting OGERO's vision of becoming a progressive and customer-friendly service organisation.
Commenting on this initiative, Engineer Mohammed Fouad Hamdan, Chairman and CEO of OGERO said, "Providing quality customer service, forms an integral part of OGERO's strategy. We realised a need to revamp our website to make it more interactive, user-friendly and helpful to our customers. With this portal, we believe we have successfully developed a powerful communication medium, allowing our subscribers access to information and transactions round the clock. We will continue investing in IT to enhance our services to our ever growing customer base."
OGERO's portal is an interactive marketing tool, which has web pages in English, Arabic and French. Customers from Lebanon and expats can make use of the portal's 24-hour e-services to process their requests.