In line with its ongoing commitment to provide world class services, American Express Middle East today announced a new partnership with HSBC in the UAE in order to offer greater convenience and more flexible payment options to its Card members.This agreement enables American Express Middle East Cardmembers, who have an account with HSBC in the UAE, to pay their American Express Card bills using HSBC Online Services. The payment facility, HSBC Online Services, will be available to consumer as well as corporate Cardmembers.
“Customer convenience is the driving force at American Express Middle East and we are constantly on the lookout to provide our valued Cardmembers with the widest possible choice of convenient payment options,” said Farhan Waheed, Chief Operating Officer, American Express Middle East, UAE Branch. “We continually explore new strategic partnerships in order to offer Cardmembers a range of fast and convenient ways to settle their Card Accounts. The agreement with HSBC is in response to requests from our Cardmembers in the UAE, who have shown increasing interest in online payment options.”
“We strongly value the relationships we have with customers. Offering them customer driven, cutting edge technology to ensure efficient and secure banking services lies at the heart of what we do. We view American Express Middle East as a key partner, and to have the opportunity to work together to be able to help enhance their customer service experience is a privilege,” said Natasha Patel, Regional Head of Payments and Cash Management for HSBC Middle East and North Africa. Our online platforms such as HSBC net are popular because of its extensive functionality, flexibility and transparency. We are confident that it will offer American Express Middle East customers in the UAE just that.
American Express Middle East offers a variety of flexible and easily accessible payment options including, Direct Debit from a nominated account, cheque payment by post, payment by wire transfer to a US Dollar account or payment in person.