Concorde by Mourouj Fujairah, a luxury accommodation in the heart of the city, today announced that it has received a TripAdvisor ® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
Mohamed Fekry, General Manager, Concorde by Mourouj Fujairah, commented: “We are very honoured in accepting this recognition from TripAdvisor and I would like to commend our hotel team for their dedication, diligence and cordiality. This accolade signifies excellent reviews from our guests thus, we will continue to provide top-quality service to guarantee a remarkable experience for all our guests.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travellers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”