Gulf Bank recently received two quality recognition awards from Citibank for achievements in ‘straight through processing’ (STP) on USD Dollar payments sent to Citibank NA, New York throughout the year on Customer transfers and Bank to Bank transfers.
Mr. Ozgur Kutay, Chief Country Officer at Citi Kuwait(Director), Mr. Sager Alghanim, Head of Financial Institutions’ (Vice President), and Mr. Mohamad Ahmed, Bank Services Group (Vice President) at Citibank presented the award to Mr. Khaled Al-Mutawa, General Manager, International Banking and Investments, Mrs. Mona Mansour, Deputy General Manager, Operations, Mr. Faisal Al-Marzouq, Assistant General Manager, International Banking and Investments and Mrs. Ma’ab Al-Qassem, Manager, International Banking and Investments at Gulf Bank’s headquarters on Wednesday, 28th November, 2012.
Upon receiving the award, Khaled Al-Mutawa, General Manager, International Banking and Investments at Gulf Bank said: “We are proud to receive these two awards from such a renowned financial institution such as Citibank. Gulf Bank originally set out to make a long-term commitment to customer service, growth and product innovation. Receiving these awards is acknowledgment for being one of the top correspondent banks and it reinforces our reputation as a market leader in operations and service quality.”
Gulf Bank has been internationally recognized as a leading Kuwaiti employer and holds the Localization Award from the GCC Council of Ministers for Social Affairs and Labour for eight consecutive years. The Bank has also won a host of other important awards in 2012, including: ‘Bank of the Year’ from The Banker, ‘Bank of the Year’ from Arabian Business, ‘Banker of the Year’ (Michel Accad –CEO) by Banker Middle East, and ‘Best Retail Bank’ from Asian Banker.
The Citi Performance Excellence Awards are presented to leading financial institutions worldwide which have state-of-the-art international ‘straight-through-processing’ (STP) electronic payment services and meet Citibank’s stringent correspondent banking and processing accuracy criteria.