Jordan Kuwait Bank (JKB) signed a Memorandum of Understanding with Microsoft Jordan in which Microsoft will play the role of the trusted advisor to consult on technology innovations by providing JKB with the latest solutions from Microsoft technologies in order to build IT capacity and develop areas of competencies in line with the highest industry standards.
Mr. Mohammad Yaser Al Asmar, General Manager of Jordan Kuwait Bank stated,
“We are pleased to be signing the strategic partnership agreement between Jordan Kuwait Bank and Microsoft Jordan. We are confident that this agreement will strengthen the working relationship and cooperation between both parties and will contribute to the technological development of the Bank by using the latest technology innovations available worldwide.”
Al Asmar added, “The Bank has a number of projects in the coming future that rely on Microsoft technologies in addition to other systems and solutions that we currently have in place. We value this agreement for the great benefits it provides to the Bank with regards to knowledge, advisory and technical support that will enable the Bank to maintain its competitive edge in the local and regional banking arena in terms of e-banking and high-tech applications”.
He concluded by saying, “We are witnessing a rapidly growing number of JKB clients who are migrating to e-channels to perform their banking activities thus obliging us to further enhance JKB image as the ‘Bank of the Future’ through providing a safe and secured platform with full fledged banking applications and delivery channels that meet our clients’ expectations”.
Michel Diab, Business, Marketing & Operations Director for Microsoft North Africa, Eastern Mediterranean and Pakistan (NEPA), stated, “Jordan Kuwait Bank has evolved into a major player in the Jordanian banking system and Microsoft Jordan is supporting the bank’s long-term strategy by deploying the latest innovations from Microsoft technologies. Technology is changing the way banks can serve their customers and we believe it is vital for Jordan Kuwait Bank to underpin their investments in IT in order to achieve their well-defined roadmap for future growth.”
Hani Quteineh, Microsoft Account Manager, Commercial Sector, stated, “As the trusted advisor to Jordan Kuwait Bank, Microsoft Jordan is keen on establishing a strategic partnership agreement to provide JKB with a forward-looking and innovative technology strategy that complements their goals, ambitions and road map for future growth.”
The strategic partnership focuses on enhancing the bank’s IT capacity by maximizing flexibility of systems development and integration according to the highest industry standards; establishing an operational data store and business intelligence (BI) via scorecards and dashboards; automating and adapting IT service management best practices based on industry standard ITIL (Information Technology Infrastructure Library) and MOF (Microsoft Operations Framework) best practices; introducing security tools and best practices in a highly secure infrastructure for information and identities; developing a new line of e-services by enriching the banks external website with web content management technologies; and deploying Microsoft Unified Communications services.