Emirates Bank, celebrating 30 years of leadership in the UAE banking sector, took its service convenience to new levels with the introduction of the new online bill payment service for du.
The du online payment service enables all du customers to process real time payments of their prepaid or postpaid mobile phone lines via the bank’s electronic channels. Monthly Plan customers can settle their phone bills while Pay as you Go customers can recharge their phones on the spot through Emirates Bank’s ATMs, Cash Deposit Machines and Internet Banking service (BankNet).
Mr. Louis Scotto, Emirates Bank General Manager- Retail Banking commented on the new online payment options saying: “In 2007, Emirates Bank’s extensive electronic banking channels have left no stone unturned to provide customers with alternative payment solutions to settle most of their utility bills. The service is especially useful during the traveling season and ensures a simple, hassle-free way to settle utility bill payments, even when customers are out of the country.”
Scotto continued, “Emirates Bank shares a vision with du that ensures that cutting edge products and services are made available to all UAE residents and visitors. We look forward to enhancing our relationship with du and are pleased to launch a du bill payment & recharge service via several electronic banking channels. This affiliation represents a very important milestone in the active development that we witness daily in the UAE.”
Emirates Bank customers can use BankNet as a payment mode to settle bills to various parties and government authorities such as Etisalat, DEWA, Dubai Police as well as du. Customers can also settle their credit card bills online and even make charity donations. To access this facility, customers must log on to www.me.ae  and go to the payments menu on the BankNet webpage and select the payment service required.
Mr. Mohammed Saif Al Falasi, Emirates Bank Head of Alternative Channels commented on this facility saying, “Emirates Bank believes in the importance of the bank’s electronic banking channels. We are constantly thriving to bring our services closer to our customers and we believe that BankNet is an excellent way to do this. Our portfolio of payment services is progressively growing to meet the different needs and lifestyles of residents of UAE and ensures that wherever our customers are in the world, they are able to make the necessary transactions to settle their bills back home.”
Emirates Bank, who celebrates their 30th anniversary this year, offers a full range of retail banking products and services under the ‘me’ brand name. These include: meACCOUNTS (current & savings Accounts), meSAVE (tiered saving Accounts) meDEPOSITS (Term Deposits), mePERSONAL (Personal Loans), meDRIVE (Car Loans), meCARDS (Credit Cards), meUNI (Student-Oriented Banking Products/Services), meLADY (Female-oriented Banking Products) meINSURANCE (Insurance Products), meNRI (for Indian Expatriates), meNRL (for Lebanese Expatriates), and meMILES (Credit Card Loyalty Programme). In addition, Emirates Bank offers its customers priority banking services through its Al Shaheen Club.Emirates Bank offers its customers the convenience of banking across a range of channels (on-line, phone banking) and through visiting one of the wide network of branches across the UAE.Emirates Bank has been awarded the coveted status of a ‘Superbrand’ for the past three consecutive years.
About Emirates Bank’s Channels:
EBI is a pioneer of Online Banking in the region. The online banking system, BankNet is a highly secure and reliable banking platform. Internet Banking is one of the easiest and most convenient methods of accessing bank account details and conducting a number of transactions. Emirates Bank customers can use BankNet as a payment mode to settle bills to various parties and government authorities to include: Etisalat, DEWA, Emirates Bank Credit Cards, Dubai Police, Emaar and du. Customers can even make charity donations online. To access this facility, customers must log on to www.me.ae  and go to the payments menu on BankNet webpage and select the payment service required.
Emirates Bank has an extensive network of Automated Teller Machines (ATMs) and Automated Cash and Cheque Deposit Machines, which the bank is constantly expanding to offer ultimate customer convenience.
Emirates Bank offers customers a convenient and personalized service through SMS. The service alerts the customer to any activity on accounts and credit cards which may have been made through any channel. The Emirates Bank PDA Service enables customers to access their account details as well as make select transactions.
As for Emirates Bank Automated Telephone Banking Service, it is a simple way to obtain information/details on bank and credit card accounts, funds transfers, utility bill payments, loan details and statement requests. The service is quick and easy to use by simply following the clear instructions.