Emirates NBD, a leading bank in the region, has today joined the ranks of major Saudi banks, by becoming the first overseas bank to offer customers the electronic bill payment system or SADAD. The payment facility, managed by the Saudi Arabian Monetary Agency (SAMA), offers customers the convenience of making direct payments for a host of services such as utility bills and, now, government services. In addition, customers are able to have any payments returned to them via the same system, where refunds may be applicable.
Although SADAD utility bill payment facility is mandatory for all banks operating in the Kingdom, the inclusion of government services has only been adopted by the major ones. Now, Emirates NBD KSA customers are also able to take advantage of the system, which facilitates payment for services such as Saudi passport fees, company or family visa fees and civil registration fees for births, deaths, marriages and divorce. The facility also covers driving license fees, motor vehicle fees and traffic fines.
"Today's announcement underscores the comprehensive nature of our service offering in Saudi Arabia, which is an important market for our corporate, retail and Islamic banking brand," said Mohammed Al Hegelan, Country Manager – KSA, Emirates NBD. "We our newly unified brand identity, more and more customers recognise the quality and breadth of our services, which are on par with major local banks in the Kingdom. Our customers can be confident that, with Emirates NBD, the full extent of their banking needs are being met."
"Emirates NBD is pleased to be able to offer customers this efficient transaction system that simplifies a range of necessary payments," said Abdulrahman Abughaniyah, Head of Retail Banking – KSA, Emirates NBD. "With the inclusion of government services, individuals and corporate clients can now save time by streamlining all their payments through one channel, which is available around the clock. The new system complements our range of innovative products and services which are the hall marks of a leading financial services provider."
The new SADAD payment facility is available both in-branch and through Emirates NBD Internet Banking. The service is available to Personal, Corporate and Priority Banking customers, as well as those who do not currently bank with Emirates NBD.