memon investments receives iso 9001:2000 certification
Leading property developer’s Quality Management System passes stringent assessment from UK-based IMS Certification Plc
Memon Investments, a leading Dubai-based property developer, has announced that it has attained ISO 9001:2000 certification, an internationally accepted quality management certification system, following a rigorous assessment by IMS Certification Plc, an independent International Certification Body accredited to assess and certify companies against ISO International Standards.
The assessment covered the developer’s key processes such as project management, design, business development, sales, marketing, customer relationship and facilities management. The results showed that the company’s Quality Management System (QMS), which is comprised of its policies, processes and procedures, is in accordance with the 8 principles of the ISO certification including customer focus, leadership, involvement of people, process approach, and continual improvement among others.
“We take pride in displaying the ISO mark of quality assurance, which recognizes our efforts towards quality standards and also reflects our commitment to our regional and international investors and end-users to provide the best properties and services. Adhering to quality standards is a prime focus of our company, and in fact, we have integrated global quality standards from the beginning of our operations,” said Ahmed Shaikhani, Managing Director, Memon Investments.
IMS Certification Plc is accredited to assess and certify companies according to ISO Standards including ISO 9001 Quality Management Standards, ISO 14001 Environmental Management Standards, ISO 27001 Information Security Management Standards, OHSAS 18001 Health & Safety Management Standards, and Customer Mark - Customer Service Standard and Supplier Mark - Approved Suppliers Standard. The UK-based certification company is externally audited by the International Accreditation Agency (IAA), which is licensed to issue Certification Registrations in over 50 countries.
ISO 9001 was initiated in 1987 as a certification system that is used to define, identify and confirm the quality benchmarks of an organization. Today, it is globally-recognized as a powerful tool for businesses to improve organizational efficiency and productivity whilst remaining cost-effective.
“During our evaluation, we looked into the policies, processes and procedures of Memon Investments and found out that the QMS was being properly implemented in each department and in every project. As a certification body, we also advised the company on how to ensure its ability to consistently apply its quality standards in the future,” said Andrew Todd, Regional Manager - Middle East, IMS Certification UAE.
Memon Investments offers the entire gamut of property-related services including acquisition, design, development, consultancy, leasing and management of properties. The developer recently launched two major property projects - the AED 145 million Champions Tower III in Dubai Sports City and the AED 80 million Cambridge Business Centre in Dubai Silicon Oasis.
“We are poised to further our position in the industry, and the ISO certification not only marks another milestone for our company but also boosts our expansion plans. The certification is just the beginning, and we will continue our pursuit of business excellence and will conduct regular internal audits to monitor our system and improve our standards,” concluded Shaikhani.