Wataniya Airways, Kuwait’s first premium services airline, has launched into cyberspace with its new look website. The website, which can be viewed at www.wataniyaairways.com , gives guests the kind of service online that they have come to know and love from Wataniya Airways in the air. The new look of the website makes it more user friendly, with detailed information about Wataniya Airway’s growing list of destinations and scheduled flights. Guests can also use the website to manage their travel with online booking and check-in. Online Marketing Manager, Mai Alowayesh, commented: “Our guests are sophisticated in the way they like to receive and use information, which makes this upgraded website the ideal vehicle for them. We’re giving them control over how they book, check-in and interact with the airline, regardless of where they are or what time it is.”
In addition to online booking and online check-in, website guests can chat online with Wataniya Airways Guest Service agents to get instantaneous answers about their reservations or other services; Furthermore, travelers can sign up for the E-newsletter to receive the latest Wataniya Airways news and offers on their E-mail. Wataniya Airways hopes that guests will take full advantage of the feedback facility to engage with the airline and make suggestions and requests making the interaction between travelers and the premium airline company even easier than it was.