Sage Software, the leading global supplier of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Human Resource Management (HRM) solutions to medium and large organizations, has capped off a remarkable year with the ‘Best Technology Implementer of the Year’ award and the ‘Best Technology & Online Business of the Year’ award during the recently concluded SME Advisor – Stars of Business Awards 2010, presented by SME Advisor magazine and Abu Dhabi Commercial Bank. Nominated in 5 of the 22 categories of this year’s edition of the event, the two awards received recognize the leading company’s ‘SageCRM’ solution as a highly effective and reliable business tool for today’s Small Medium Enterprises (SMEs) and larger companies and organizations. To further affirm SageCRM’s stature as the most ideal CRM tool for today’s businesses, Al Rostamani International Exchange (ARIE), one of Sage Software’s clients, was also awarded in two categories for its implementation of the ‘SageCRM’ solution.
The ‘SageCRM’ solution, which is an easy-to-use, quick-to-deploy Customer Relationship Management solution comprising sales, marketing and customer service automation, complements Sage Software’s strategic commitment to provide customers with key solutions that make things faster and better. Over the past 25 years, the company has received a wide number of awards and citations for its move to help businesses increase efficiencies and productivity. The company prides itself in its core abilities and skills that include the ability to customize solutions for customers; the ability to localize the product in any language of choice; the strength of its product, which have been developed by Sage developmental partners and the ability to provide 24/7 support.
“We are extremely humbled with the two awards that have been awarded to us by the SME Advisor - Stars of Business Awards. The confidence that they have given to us inspires us further to remain more steadfast in our commitment to provide innovative yet easy to use software for today’s SMEs and organizations,” said Vikram Suri, Managing Director, Sage Software Middle East. “Over the last 25 years, our company’s main focus is to help businesses improve on both efficiencies and productivity by leveraging our products and solutions like ‘SageCRM’, which was developed to help enhance Customer Relationship Management. We strongly value what our customer’s say about our products and these two awards tell us how satisfied they are with Sage’s wide array of products and solutions.”
ARIE, which is an excellent example of a successful Sage Software implementation, was awarded the ‘Best Effective Financial Implementation’ award and the ‘Best Banking and Finance Support Partner’ award. The adoption of ‘SageCRM’ has afforded the company key benefits and advantages like increased customer satisfaction; operational risk mitigation; cost reduction and sales improvements. The new software allowed ARIE to leverage itself in the use of modern technology - utilizing computerized operating systems and telemarketing programs that have led to an increase in customer loyalty percentage.
“We also congratulate Al Rostamani International Exchange for winning two awards; your success is our success as well. The achievements of our clients leave a strong positive impact on Sage’s wide array of products and solutions - reflecting not only the effectiveness and reliability of the software they have chosen but also the strong customer support and assistance that we have provided for them. The full suite experience that we deliver to our clients clearly sets us apart from other competing companies in the market today,” concluded Suri.
The SME Advisor - Stars of Business Awards is an annual awards program by SME Advisor magazine that seeks to honor achievements in various categories that are based on business functions and industry verticals. The awards were judged by a select panel of industry leaders, after an intensive audit of 3,500 nominations was carried out by Morison Menon and were capped off in an awards ceremony that was highly attended by various SME representatives, business leaders and senior government officials.