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Interactive Intelligence releases customer interaction center Version 4.0 in the Middle East

all-in-one IP communications software suite, Customer Interaction Center (CIC) is now available in the Middle ... communications software suite, Customer Interaction Center  ( CIC ) is now available in the Middle East.  ... of Interactive Intelligence’s all-in-one IP communications software suite, Customer Interaction Center ...

Press Release - 15/12/2011 - 08:10 - comment 0

Interactive Intelligence to release Customer Interaction Center Version 4.0

version of its all-in-one IP communications software suite, Customer Interaction Center ... the next major version of its all-in-one IP communications software suite, Customer Interaction Center ... communications software suite, Customer Interaction Center (CIC). ...

Press Release - 15/06/2011 - 10:00 - comment 0

Interactive Intelligence to host Customer Experience Excellence through Effective Contact Center Solutions seminar in Saudi Arabia

customers utilize the innovative, flexible and reliable Customer Interaction Center as the software platform ... Customer Interaction Center (CIC) solution. Interactive Intelligence’s Customer Interaction Center ... Interactive Intelligence is set to host a seminar ...

Press Release - 21/11/2012 - 08:06 - comment 0

Interactive Intelligence receives 2013 IP Contact Center Technology Pioneer Award from CUSTOMER Magazine

received CUSTOMER Magazine’s 2013 IP Contact Center Technology Pioneer Award for its  CaaS Small CenterSM solution. The Interactive Intelligence CaaS Small CenterSM is a cloud-based communications solution for organizations with between 10 and 50 contact center agents. CUSTOMER Magazine, published by global ...

Press Release - 10/06/2013 - 09:46 - comment 0

Interactive Intelligence releases interaction supervisor iPad edition

of software and services designed to improve the customer experience, has released its mobile Interaction ... contact center supervisors and managers greater mobility for improved quality assurance.   Interaction ... improve their customers’ experience – and that’s what we’re all about.”  Interaction Supervisor iPad ...

Press Release - 31/10/2013 - 07:41 - comment 0

Interactive Intelligence releases Interaction Mobilizer for Windows 8

Interaction Mobilizer is a software platform that enables mid-size to large contact centers and enterprises to rapidly deploy customer service applications for tablets and other mobile devices. Interaction ... leaving their apps. With this launch, Interaction Mobilizer customers will be able to deploy branded ...

Press Release - 06/11/2012 - 07:12 - comment 0

Interactive Intelligence to exhibit newly launched version of flagship CIC solution at MECC '12

leading range of contact center solutions such as the all-in-one Customer Interaction Center version 4.0 ... leading range of contact center solutions such as the all-in-one Customer Interaction Center (CIC) version ... to demonstrate the newly launched version of Customer Interaction Center, our single fully-integrated software ...

Press Release - 22/05/2012 - 08:28 - comment 0

Jordan’s Volkswagen Tiguan campaign successfully interacts with customers and awards the winner

Volkswagen Center Jordan represented by Nuqul Automotive successfully interacted with customers and prospects ... Automotive successfully interacted with customers and prospects for the duration of two weeks through the Tiguan’s interactive activity. Volkswagen Center Jordan represented by Nuqul ...

Press Release - 01/07/2012 - 06:41 - comment 0

Interactive Intelligence to demonstrate multichannel solution for contact centre and Unified Communications at MECC 2014

its innovative Customer Interaction Center (CIC), all-in-one contact center solution featuring ... and complete? “Our Customer Interaction Center is the most complete solution for the region. When it comes ... flagship solution,  Customer Interaction Center (CIC) , is an all-in-one IP communications software suite ...

Press Release - 20/05/2014 - 09:02 - comment 0

Interactive Intelligence to host “Social Media and the Multichannel Contact Center” industry Web event

Interactive Intelligence Group, is hosting a free Web event titled, “Social Media: The Impact on the Multichannel Contact Center and Your Customers ... Media: The Impact on the Multichannel Contact Center and Your Customers.”  ...

Press Release - 21/07/2011 - 15:10 - comment 0