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Nawras becomes first Middle East operator to use ResponseTek ‘Voice of the Customer’ for real-time customer experience insight

Providing the best customer experience has been part of the Nawras philosophy since inception. Providing the best customer experience has been part of the Nawras philosophy since inception. As part of their ongoing customer ...

Press Release - 31/08/2014 - 13:39 - comment 0

Dubai Customs receives RAK Customs delegation to learn about IPR Department’s anti-counterfeit procedures

A delegation from Ras Al Khaimah Customs paid a visit to Dubai Customs. A delegation from Ras Al Khaimah Customs paid a visit to  Dubai Customs. The visit’s objective was to introduce the DC strategy on IPR protection, Customs policies, ...

Press Release - 30/06/2014 - 10:40 - comment 0

Federal Customs delegation introduced to the latest Dubai Customs’ systems operated at Dubai Airport

Dubai Customs received a delegation comprising representatives from federal Customs and free-zones authorities. Dubai Customs received a delegation comprising representatives from federal Customs and free-zones authorities, headed by HE Jassim ...

Press Release - 22/06/2014 - 11:41 - comment 0

Dubai Customs honours inaugural class of “Customs Cases Diploma”

The Customs Training Centre of Dubai Customs has organized a celebration in honour of the first-class graduates of the newly launched Customs Cases Diploma programme. The Customs Training Centre of Dubai Customs has organized a celebration ...

Press Release - 11/05/2014 - 06:17 - comment 0

Dubai Customs announces security programs policy for Customs inspectors training

Dubai Customs announced the adoption of a security programs policy for training Customs inspectors, aiming at enhancing their security sense and self-defense and leadership skills to be able to protect UAE borders. Dubai Customs announced ...

Press Release - 25/05/2014 - 05:30 - comment 0

Dubai Customs handles 90% of customer complaints lodged in 2013

Dubai Customs has recently upgraded its customer ... Dubai Customs has recently upgraded its customer complaint receipt and processing service to ensure ... cutting the customers’ waiting time while responding to their requests instantly. The Customer ...

Press Release - 05/03/2014 - 11:48 - comment 0

Dubai Customs discusses stronger cooperation with Oman Customs

A Dubai Customs delegation has paid a visit to the Sultanate of Oman, where they were received by the Inspector General of Police and Customs, H.E. Lieutenant General Hassan bin Mohsen Al Shraiqi. A Dubai Customs delegation headed by H.E. ...

Press Release - 09/02/2014 - 08:26 - comment 0

Dubai Customs receives a high-profile delegation from the Saudi Customs

Dubai Customs received a high-profile delegation ... of expertise with our sister GCC countries. Dubai Customs received a high-profile delegation headed by H.E. Salehbin Manee Al-Khelaiwi, Director General of Saudi Customs, within the framework ...

Press Release - 02/10/2013 - 06:52 - comment 0

Dubai Customs congratulates Saudi Customs for receiving World Customs Organization IPR award

Ahmed Butti Ahmed, Dubai Customs Director General extended his greetings to Saleh Bin Manei Al Khaliwi, Saudi Customs Director General for receiving W Ahmed Butti Ahmed, Dubai Customs Director General extended his greetings to Saleh Bin Manei Al Khaliwi, ...

16/05/2010 - 17:32 - comment 0

Dubai Customs introduces an integrated training package for customs dogs’ handlers

Dubai Customs Training Centre launches an integrated training package for Customs Dogs Unit Handlers. Dubai Customs Training Centre launches an integrated training package for Customs Dogs Unit Handlers. The package is designed to build ...

Press Release - 12/08/2013 - 11:02 - comment 0