Omar El Natour, Souq.com Manager in Kuwait during the press conference
In a press conference attended by the company top management and representatives from Kuwait media, Souq.com the largest platform for online shopping in the Middle East and part of Jabbar Internet Group, launched its services officially in Kuwait. Omar El Natour, the website Manager in Kuwait, announced that the newest online shopping mall is now live in Kuwait offering safe services for both buyers and sellers for more than 1.100.000 internet users in the country.
The launch of Souq.com represents a new era in the world of electronic commerce in Kuwait, which will contribute significantly to the increased reliance on the Internet as a tool for trading and e-commerce by businesses and individuals alike. The website will also provide peace of mind to clients through the variety of products they offer, the comfort in the shopping experience without any effort and the safe delivery and payment methods especially that the site contains a large number of goods that enables buyers to compare prices and different designs without having to move from one mall to another.
"We know that our customers in Kuwait love online shopping and e-commerce popularity is getting bigger and bigger, and here came the idea to launch a dedicated website to our dear customers in Kuwait. Souq.com Kuwait provides more than 20.000 different items from the major retailers in the state like Future Communication Co. Samsonite, Mobile 2000 and Java Perfume to name some.” Said Omar. “Souq.com Kuwait will offer the most distinctive shopping experience for buyers and sellers in a very convenient and secure environment with lots of competitive advantages, as it provides a wide variety of well known brands and big range of products, as well as quick free delivery service to all our customers in Kuwait ".
Established for more than six years now, Souq.com overcame all obstacles of the e-commerce stereotypes from safety and delivery to meeting customers’ expectations. Operating successfully in four Arab countries, the UAE, KSA, Jordan and Egypt with the largest number of sales transactions, Souq.com is now expanding to servicing customers in Kuwait setting new standards of safety, customer care and product variety to become the most trusted e-shopping mall in the region.
Souq.com Kuwait sells a large number of products from leading brands at competitive prices. The website goods ranges from electronic devices offered by major retailers, to the latest fashions of the most famous local and international designers which enables clients to execute different deals on the latest products in the country. In addition, the website offers "Deal of the Day" promotion which is a daily promotion on “must have” products that includes discounts of up to 80%.
With regard to system security and transactions safety, Omar El Natour said: "We recognize the importance of protecting cash transactions, especially in light of the unwillingness of customers from the region to use their credit cards dramatically over the Internet. The lack of alternative means of payment alternative to credit cards is one of the most important obstacles facing the widespread growth of electronic commerce in Kuwait, so Souq.com Kuwait found the best way to overcome this is by providing multiple options for customers to pay for their purchases, the most important one is cash payment when the customer receives the item. Not only this, but also our ' Safepay' policy will always protect all transactions done through the website, guarantee ease and speed of delivery within one day in Kuwait, easy payment as well as flexible return policy for any product. Sure this will all be supported by a professional local team who will always support our local customers from the registrations phase till the customer gets his product happy and satisfied”.
Closing his speech, Omar highlighted that Souq.com manages the entire shopping experience in Kuwait to guarantee customers peace of mind. The Website also tracks the shipped merchandise and verifies its delivery. Only when the customer approves the item is the seller paid which offers greater flexibility and more comfort to the shopping experience.