TeKnowledge

Cognigy, a global leader in AI-powered customer service solutions, and TeKnowledge, today announced a strategic partnership with TeKnowledge, a global tech services provider specializing in artificial intelligence, CX and cybersecurity solutions. Together, the companies will deliver agentic AI solutions globally that will enable enterprises to scale personalized, autonomous customer service across voice and digital channels. As organizations shift from basic chatbots to fully capable AI Agents, Cognigy and TeKnowledge are teaming up to make execution faster, easier, and outcome-focused. The partnership combines Cognigy’s Agentic AI platform with TeKnowledge’s AI-first technology ...