SAP

At the start of 2025, industry forecasts pointed to stabilising inflation, a cautious embrace of generative AI, deeper C-suite collaboration and continued consolidation among travel management companies. Now, with the second half of the year unfolding, it’s clearer which predictions have held and which have shifted, creating both challenges and opportunities for business travel and finance leaders. For travel managers, the implications stretch from programme optimisation to traveller experience, while CFOs are weighing cost control against investment in new technology and cross-functional priorities. These four predictions show how the year’s ...