Smartworld announces channel partner arrangement with Etisalat to service SMEs

Press release

Published July 13th, 2011 - 09:38 GMT

Al Bawaba

Smartworld, the next generation Information and Communications Technology (ICT) services provider in the Middle East, today announced that it has signed a Channel Partner arrangement with Etisalat to resell a range of Etisalat services for SMEs (Small & Medium Enterprises) targeting businesses in the Jebel Ali area.

As part of this channel partner arrangement, customers can come directly to Smartworld to sign up for various Etisalat services ranging from data packages, BusinessOne Broadband Internet, Internet Leased Lines, Telephone lines among other services. Smartworld has a portfolio of ICT products and services across Unified Communications, Collocation Services and Managed Services through which it adds value to customers in addressing their diverse ICT requirements.

Mustafa Kaddoura, Acting CEO of Smartworld, said, “With Small & Medium businesses making up the majority segment in the UAE, there is significant scope for companies like us to come in and act as a value added advisor and customer service channel. Our new role as an Etisalat authorized channel partner will greatly benefit SME’s located in the Jebel Ali area giving them easy access to Etisalat services backed by dedicated account managers from Smartworld. Customers can now look to us as a dedicated point of contact for Etisalat services resulting in quick uptime and rapid deployment of essential services for their businesses.”

According to Paul Taylor, Executive Vice President, Business at Etisalat, “We are delighted to have Smartworld on board as our latest SME channel partner. With their technology expertise and dedicated resources, we look forward to working with them to create a responsive support structure for companies in the Jebel Ali area who are looking for the latest telecom and ICT solutions to enhance productivity and optimize efficiency.”

For sales enquiries, customers can write into sales@smart-world.ae or call a dedicated number at 04-8141400.

Background Information

Smartworld

Smartworld is a joint venture between two UAE super forces, the Middle East’s leading telecommunication services provider Etisalat and the world’s first purpose-built aerotropolis Dubai South.

Established in 2008, Smartworld has continuously been offering UAE organizations critical support with digital planning, implementation, and operation services and solutions. The semi-government systems integrator uses cutting-edge technological resources to contribute to infrastructural and economic developments in the country.

Company Profile

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etisalat has deployed many innovative technologies and services to remain at the leading edge of customer experience.
etisalat’s senior leaders understands the need to continue its investments in building the networks of the future because the positive effects filter down to the rest of the economy. Today, the UAE boasts of an excellent telecoms ecosystem, capable of driving successes across industries and sectors.