Music to our ears: Apple is fixing the iTunes problems

Published May 16th, 2016 - 08:49 GMT
Apple is considering all reports of the deleted music seriously and encourages anyone with the issue to approach AppleCare. (File photo)
Apple is considering all reports of the deleted music seriously and encourages anyone with the issue to approach AppleCare. (File photo)

If you are facing issues with your iTunes, such as music being deleted and missing tracks in your library, dont worry. Apple has heard you loud and clear and will be working on a new update which will come with safeguards to prevent data loss. 

However, Apple has confirmed that it cannot reproduce the issue in internal testing, so it is quite doubtful if the update might actually work. This also means that the company still hasn't figured out what was the issue with iTunes in the first place, but signs show that it might be a problem with the iTunes desktop app as opposed to the Apple Music service.

Apple has said that it is considering all reports of the deleted music seriously and encourages anyone with the issue to approach AppleCare. On the other hand, this bug fix release might be replaced with the launch of the updated iTunes 12.4, which will also have UI changes.

Apple is yet to actually solve the issue behind why music is being deleted. For those affected by the issue, if the user is signed up to Apple Music or iTunes Match, the software will also ultimately replace personal music rips with versions from the iTunes Store. We advice you to keep backups of all your music, so that if anything does happen, you can always roll back your files.


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