Oman Arab Bank Introduces NFC and Transaction Personalization Options for Faster ATM Withdrawals

Press release
Published April 29th, 2019 - 06:05 GMT
During the event
During the event
Highlights
NCR Corporation (NYSE: NCR), a global enterprise technology company for the financial industry, today announced that Oman Arab Bank (OAB) is the first bank in Oman to deploy Near Field Communications (NFC) contactless card-reading technology.

NCR Corporation (NYSE: NCR), a global enterprise technology company for the financial industry, today announced that Oman Arab Bank (OAB) is the first bank in Oman to deploy Near Field Communications (NFC) contactless card-reading technology. The introduction of NFC contactless technology means OAB customers can make transactions 15 percent faster and more secure and spend less time in queues.

Oman Arab Bank’s customers can tap their ATM card to initiate transactions, making transactions faster and more secure. OAB will also leverage NCR’s ATM software to introduce a new ‘favorite transaction’ personalization feature that allows customers to tag transactions as favorites, so the next time they can execute the same transaction more easily and faster.

“Differentiating through innovative and seamless banking services for our customers remains a key strategy for us.  Being the first to introduce NFC technology in the country reiterates our commitment,” said Fahd Bin Amjad, GM, Retail Banking at OAB. “We see correlations between innovative services and improved customer satisfaction scores, so we’ve partnered with NCR because of its track record delivering exceptional ATM experiences.”

OAB recently began using NCR’s Activate software to help integrate its self-service channel with the rest of its digital infrastructure.

“NCR is strategically positioned to help our customers compete in the evolving digital world and we are thrilled to work with OAB as it introduces NFC technology in Oman to create exceptional banking experiences for its customers,” said Hussam Zahdeh, area vice president for Saudi and Gulf, NCR Banking. “By deploying Activate, OAB is taking a big step towards bridging the physical and digital world to enable future growth strategies and transform transactions into interactions that matter.”

Background Information

Oman Arab Bank

Oman Arab Bank SAOC was established in 1984 following the acquisition of Arab Bank’s branches in the Sultanate. Over the past three decades, the Bank has consistently expanded its reach as well as its products and services offering to provide customers in the country with a comprehensive suite of innovative solutions in Retail banking, Corporate and Project finance, Investment banking, trade finance and most recently, Islamic Banking.

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