As part of its planned expansion in the region, Thrifty in the UAE, Monday announced a significant increase in its car fleet. A total of 600 new cars have been added to the existing fleet and will be available for daily, weekly or monthly rental in the UAE local market.
Furthermore, they also announced that they have made available 800-THRIFTY, a toll free number that customers can call to access their nearest Thrifty outlet in the UAE. All services offered at an outlet will now be available telephonically. The 800-THRIFTY (800-847-4389) toll free number is available 24 hours a day.
The 800-THRIFTY is enabled to ensure that when a potential or existing customer calls from anywhere in the UAE, the phone will be answered at the corresponding 24-hour service desk in the city where the customer is calling from.
“In order to deliver the best possible service, we have to ensure that we have the resources, vehicles, and presence available to accommodate the influx of businesspeople and tourists to the UAE. By increasing our fleet we are guaranteeing customers the shortest possible wait time for the car they desire,” said Rahul Singh, General Manager, Thrifty Car Rental.
“Part of the new fleet is dedicated to walk-in customers who need a car immediately. At Thrifty, turndowns are a thing of the past and we are now in a comfortable position to oblige all customers,” he added.
“Our exemplary service and compelling value proposition have helped us remain in pole position in many countries within the Middle East market. With 40 offices throughout the country and plans to open 20 more, we are certain not to disappoint,” said Sam Eltibi, Regional Director, Dollar Thrifty Automotive Group, Inc..
Thrifty has already won a strong market share through its network of franchises in Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey and the United Arab Emirates. (menareport.com)
© 2004 Mena Report (www.menareport.com)
