28 government entities to showcase their eServices under Dubai eGovernment’s umbrella at GITEX 2010

Published September 26th, 2010 - 11:29 GMT

Teams from Dubai eGovernment continue to prepare for the 30th edition of GITEX Technology Week taking place from October 17 to 21, 2010 at the Dubai International Convention and Exhibition Center. They have been holding regular meetings with various government entities which will be displaying their services in Dubai eGovernment's platform.

Dubai eGovernment's participation in the annual event forms part of its commitment to keeping pace with the latest technologies and using them to support Dubai's e-transformation. Local departments are advancing the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to maintain Dubai's regional leadership in developing a knowledge economy. Various eServices are being provided to facilitate transactions with government departments without the need to go to their offices, thus saving time and effort and enhancing convenience for residents.

"Motivated by Dubai eGovernment's successful participation in earlier editions of GITEX, we decided this year to expand our space from 800 to 2,800 square meters, more than 3 times larger, in order to accommodate the needs of all the 28 government departments participating under our umbrella. Our area will be divided according to the type of services offered to the public; there are over 2000 of them provided for citizens, residents, business sector and visitors, these being the key segments of the society. We are using our past experiences to improve the performance of our platform and provide a proper venue for departments to display their services via one platform while at the same time offering them more space to exhibit independently as if they each had their own platform," said Ahmed Bin Humaidan, Director General of Dubai eGovernment.

Bin Humaidan noted the commitment of Dubai eGovernment to find an effective platform for displaying its services which highlights the benefits of online eService transactions.

"In this year's edition we will reinforce our customer-focused strategy of decentralization, which allows government departments to be creative in developing their systems and designing and launching their services in line with their internal structure and their customers' needs. At the same time we will also encourage centralization as a means to reduce the technical burdens of each department, so that they can employ advanced technologies for offering innovative channels that benefit the public and deploy cutting-edge systems which will enable them to focus more on their internal activities. These will be reflected through displays prepared by Dubai eGovernment illustrating key service packages based on the five pillars of public services; core and channel enabling services; government resources planning services (GRP); collaboration, connectivity & infrastructure enabling services; policy, advisory & knowledge services," added Bin Humaidan.

Bin Humaidan pointed out that as is the case every year, Dubai eGovernment's competent teams will determine the needs of GITEX's diverse visitors in order to improve the level of eServices across the emirate and enhance efficiency and excellence in local departments. This, he explained, will realize the common goals of accelerating Dubai's transformation into an integrated digital community closer to the needs of its customers. He added that GITEX is an excellent event for featuring the latest trends in eTransformation and governance, which constitute the sound foundations for building new knowledge-based communities.

"The UAE has grown into a well-developed community where government eServices play a vital role in its progress and prosperity, and we are set to benefit immensely from the recommendations to be made during GITEX's gatherings of international IT leaders in terms of cloud computing and mobile phone applications," Bin Humaidan said.

Dubai eGovernment will cover the events, press conferences and agreements made during Gitex through a series of press releases to be published before and during the exhibition. It will also issue a special edition of 'e4all' magazine to cover these events with special focus on the services to be offered by the participating departments to visitors. 

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