Cyprus Airways has outsourced its passenger revenue accounting operation to Mercator, the Dubai-based IT division of the Emirates Group.
Mercator’s Revenue Accounting Bureau Service, based on its industry leading RAPID solution, converts the data printed on airline tickets into the detailed financial and strategic information an airline needs to compete effectively.
Cyprus Airways will enjoy significant business benefits, supporting its continued development as the flag carrier of Cyprus. Revenue will be maximised through accurate billing and verification, accounting costs will be reduced, productivity will be enhanced and training costs eliminated.
Eleni Kaloyirou, Cyprus Airways’ Chief Financial Officer, said: "After exhaustively reviewing a range of revenue accounting solutions, Mercator’s Bureau Service came out as the clear winner in terms of features, functionality and pricing. That combined with their proven excellent service made our decision an easy one.
“Now we will send our data to Mercator's dedicated Bureau Service data centre, and be assured of fast and accurate management information giving an invaluable contribution to our future strategy.”
The ISO9001 certified Bureau Service will eliminate the need for expensive hardware and software at Cyprus Airways. It offers an extensive range of revenue accounting features such as data capture, proration, accounting, auditing, reconciliation, reporting and interline billing.
According to Patrick Naef, Emirates Group’s Senior Vice-President IT: “Our revenue accounting solutions have proved to be real winners, and we now count more than 25 major airlines around the world as customers.
“Cyprus Airways will soon be taking full advantage of the unique benefits that our outsourcing solution offers. They will be able to simply pass their ticketing data to our state-of-the-art data centres here in Dubai, and can rest assured that our professionals will take care of the rest.”
Mercator’s service already supports Emirates, Olympic Airways, Valuair, Virgin Nigeria and Air Tahiti Nui. It is managed by IT, financial and airline experts with unrivalled experience, and the company has recently become a founder member of the International Association of Outsourcing Professionals.
Customers for other Mercator financial solutions include Air Malawi, Air New Zealand, Air Niugini, Air Pacific, Air Zimbabwe, Avianca, British Airways, Jet Airways, Kenya Airways, Malaysia Airlines, MEA, Qantas, Royal Air Maroc, Royal Brunei, Singapore Airlines, SriLankan, Syrian, TACA, Varig and Yemenia.
