Emirates, the world’s second most profitable international airline, was awarded the prestigious CAPA Airline of the Year Award 2005 by the Centre for Asia Pacific Aviation (CAPA) yesterday.
The award was presented at the 2nd Annual Asia Pacific & Middle East Aviation Outlook Summit 2006 Gala Dinner held in Kuala Lumpur, Malaysia.
Peter Harbison, Executive Chairman of the Centre for Asia Pacific Aviation said: "The award recognises Emirates and the significant impact it has had on the development of the airline industry in both the Asia Pacific and the Middle East region. Emirates has demonstrated its success in fostering growth and competition within the industry and has established itself as a leader and industry benchmark.”
The award also took particular note of Emirates’ leadership through strategic positioning, including the expansion and development of its passenger and cargo route networks; and its success in creating innovative revenue streams and operating efficiencies resulting in strong operating profits.
Richard Vaughan, Emirates’ Senior Vice President Commercial Operations, East Asia & Australasia received the award on behalf of the airline and said: “It is an honour to have been named CAPA Airline of the Year 2005. We are pleased to be recognised for our efforts within the industry, especially as Emirates continues to strengthen its services within the Asia Pacific and the Middle East. This is an invaluable seal of approval and speaks volumes for the recognition we have from the industry for our continuous commitment towards service excellence.”
He added: "Industry partners such as the Centre for Asia Pacific Aviation play a significant role in our success, and Emirates will continue to work closely with the travel trade, as we deliver outstanding products and services to our passengers."
Headquartered in Sydney, Australia, CAPA is a leading provider of advisory and consultancy services to the region’s airlines, airports, governments, regulatory agencies, tourism authorities and suppliers. It has regional offices in New Delhi, Singapore, Geneva, Manchester and Vancouver.
Emirates currently serves 10 Far Eastern destinations including Bangkok, Hong Kong, Jakarta, Kuala Lumpur, Manila, Osaka, Seoul, Shanghai, Singapore, and Taipei (cargo only); six destinations in Australasia including Perth, Sydney, Melbourne, Brisbane, Auckland and Christchurch; and 13 destinations in the Middle East including Amman, Bahrain, Jeddah, Kuwait, Riyadh and Muscat.
Since its launch in 1985, Emirates Airline has received more than 280 international awards in recognition of its efforts to provide unsurpassed levels of customer service, including the World’s Best Airline Inflight Entertainment 2005 from Skytrax and the more recent Best Middle East/African Airline Award from Business Traveller Asia-Pacific.
About Centre for Asia Pacific Aviation (CAPA)
Founded in 1990, CAPA has since built an international reputation as the region’s leading specialist provider of advisory and consultancy services to airlines, airports, governments, regulatory agencies, tourism authorities and suppliers.
Its philosophy is to present its clients and business partners with an unrivalled depth of expertise delivered by skilled and experienced professionals. Its consulting services are supported by extensive market intelligence provided daily by the Centre’s information services unit to aviation industry leaders.
Headquartered in Sydney, with regional offices in New Delhi, Singapore, Geneva, Manchester and Vancouver, representatives are located in Auckland, Bangkok, Beijing, Dhaka, Hong Kong, Shanghai and Tokyo.
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