Imdaad, the leading integrated Facilities Management solutions providers in the UAE, today (February 1st) announced the launch of its latest major initiative, Imdaad HomePro Maintenance Services, an exclusive service division offering clients comprehensive maintenance programme to help protect and preserve homes.
Imdaad HomePro has been founded to meet the needs of today’s busy homeowner and provide customers with the precious gift of extra time. The FM leader has put in place a strategically designed action plan to deliver a wide range of related services that meet the highest standards of excellence. A team of professionals solely dedicated to home maintenance as core competence has been trained to bring home these services.
The initiative is part of Imdaad’s operational expansion plans for 2010 with the aim of providing the most inclusive range of facilities management solutions. Home Pro is an expansion of Imdaad’s range of in house service, already the widest in the industry. The company intends to reaffirm its commitment to sustainability through promoting a healthy, environment friendly lifestyle at the increasing number of its projects across the country.
Jamal Lootah, Chief Executive Officer, Imdaad, said: “Imdaad HomePro marks our first positive step into a new decade of delivering world class FM services. The programme focuses on home as it is the symbol of one’s success in life and needs constant protection. Our goal is to provide the client with comfort and peace of mind knowing that his home is well cared for by professionals. Imdaad believes that this will impact positively on the urban lifestyle in the country.”
Imdaad HomePro Maintenance Services cover all key areas of protecting and preserving the safety and beauty of the home. The package of services include the maintenance of Air-Conditioners, Electrical and Plumbing facilities, Drainage Chambers, Water Tank, Pest Control as well as Façade and Window Cleaning.
The HomePro preventive maintenance programme is designed to lower the total cost of home ownership in the long run, while enhancing the home’s value, safety, and appearance. The package has been categorised into Silver, Gold and Platinum based on the number of times the services are used during the contract period.
Imdaad also has a HomePro Plus category where the client can avail services including pool maintenance & cleaning, lawn care, irrigation maintenance, automatic garage door maintenance and contents insurance. In addition, the division offers painting, masonry and carpentry services on individual demand.
Highly qualified HomePro technicians will be on call to attend to the services. Free 24x7 emergency call outs are offered for the Gold and Platinum categories.
The launch of HomePro Maintenance Services marks a landmark in Imdaad’s drive to keep pace with the increasing demand for facility management services in the UAE. In order to cover the entire spectrum of the industry, the service provider has streamlined its operations through separate divisions that target niche areas. Imdaad currently has five divisions – Power, Operations, Consultancy, Environment as well as Welfare that cater to the facilities management sector and efficiently support the country’s sustainable development goals.
Imdaad’s client base includes major corporate and service establishments such as Nakheel, Jafza, DP World – UAE Region, Dubai Properties, Dubai Customs, Limitless, Tanmiyat, Green Emirates Real Estate ,Barclays and Tamweel. Among major projects on its portfolio are Palm Jumeirah, World Trade Centre, The Gardens, Atlantis, Jumeirah Golf Estate, International City, Jebel Ali Port and Free Zone and Wasl, the asset management group of Dubai real Estate Corporation (DREC), along with shopping malls like Ibn Batuta Mall, Dragon Mall, and many more.
